AnsweriQ vs Hiver Comparison 2024 | PeerSpot

AnsweriQ

23 views|14 comparisons

Hiver

53 views|39 comparisons

Executive Summary

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Help Desk Software

Executive Summary

We performed a comparison between AnsweriQ and Hiver based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.

To learn more, read our detailed Help Desk Software Report (Updated: April 2024).

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768,740 professionals have used our research since 2012.

Ranking

54th

out of 59 in Help Desk Software

Views

23

Comparisons

14

Reviews

0

Average Words per Review

0

Rating

N/A

49th

out of 59 in Help Desk Software

Views

53

Comparisons

39

Reviews

0

Average Words per Review

0

Rating

N/A

Help Desk Software

Download Free Report

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.

768,740 professionals have used our research since 2012.

Comparisons

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Overview

Deflect customer queries with self-service AI.
67% of customers prefer self-service over speaking to a company representative. Use AI-powered chatbots, self-service submission forms, and email auto responses to instantly connect them to relevant support content, regardless of the channel they’re on.

Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. With over 1500 customers in 30 countries across the world, it’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.

Sample Customers

Freshly, SeatGeek, Avalara, Expedia

Vacasa, Harvard University, Flexport, Pinterest, HubSpot

Help Desk Software

Download Free Report

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.

768,740 professionals have used our research since 2012.

AnsweriQ is ranked 54th in Help Desk Software while Hiver is ranked 49th in Help Desk Software. AnsweriQ is rated 0.0, while Hiver is rated 0.0. On the other hand, AnsweriQ is most compared with , whereas Hiver is most compared with .

See our list of best Help Desk Software vendors.

We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.