Compare AnsweriQ vs. Kayako

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AnsweriQ Logo
3 views|1 comparisons
Kayako Logo
96 views|76 comparisons
Ranking
51st
out of 53 in Help Desk Software
Views
3
Comparisons
1
Reviews
0
Average Words per Review
0
Rating
N/A
37th
out of 53 in Help Desk Software
Views
96
Comparisons
76
Reviews
0
Average Words per Review
0
Rating
N/A
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021.
457,459 professionals have used our research since 2012.
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Overview

Deflect customer queries with self-service AI.
67% of customers prefer self-service over speaking to a company representative. Use AI-powered chatbots, self-service submission forms, and email auto responses to instantly connect them to relevant support content, regardless of the channel they’re on.

Kayako is a powerful customer service and support platform that gives your team the tools they need to communicate with customers across live chat, email, facebook and twitter.

Our approach brings every interaction your customer has with your business into Kayako and presents your agents with a comprehensive customer journey. This gives your team the context they need to immediately respond and support customers in a way that’s quick, accurate and personal.

Kayako is used by over 130,000 customer support pros in businesses of all sizes around the world, including Peugeot, NASA, Fedex, and GE.


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Sample Customers
Freshly, SeatGeek, Avalara, ExpediaToshiba Canada, Disney, Avast, Namecheap, Texas Tech University
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: January 2021.
457,459 professionals have used our research since 2012.

AnsweriQ is ranked 51st in Help Desk Software while Kayako is ranked 37th in Help Desk Software. AnsweriQ is rated 0.0, while Kayako is rated 0.0. On the other hand, AnsweriQ is most compared with , whereas Kayako is most compared with ServiceNow.

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