We performed a comparison between AppDynamics Browser Real-User Monitoring and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable feature is the one that enables you to have visibility into the end-users journey."
"The most valuable feature is the end-user monitoring."
"It provides a lot of data, so it helps businesses identify their user base."
"We can see the customer's path from their computer to the backend systems."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The interface and user experience could be better."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"I would like to see support for mobile testing and mobile monitoring."
"The pricing falls within the mid-range category."
"They do not have robust documentation."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
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Earn 20 points
AppDynamics Browser Real-User Monitoring is ranked 22nd in Application Performance Monitoring (APM) and Observability with 14 reviews while OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while OpenText Diagnostics is rated 7.8. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray, whereas OpenText Diagnostics is most compared with Dynatrace, AppDynamics, Broadcom DX Application Performance Management and Accedian Skylight.
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