We performed a comparison between AppRiver Email Security and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"There are several features that I consider valuable."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Since we have started using the solution, there have been fewer compromises."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"They are very easy to use."
"It is scalable."
"I like the product's ZAP feature."
"The initial setup is just a standard process."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"Microsoft EOP's most valuable feature is a shared mailbox."
"The initial setup was easy. The configuration process is very straightforward."
"You can use the product to create special accounts."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"The product must provide better malware detection."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"There is room for improvement with the UI."
"The phishing and spam filters could use some improvement."
"Microsoft Defender for Office 365 should be more proactive."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Email security checks contain a small number of false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"The security features could be better."
"I think the implementation could be more streamlined."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"The reporting needs a little bit of improvement."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The tool's classification for bulk email is cumbersome."
"The solution lacks to elaborate on its spam policies."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
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AppRiver Email Security is ranked 22nd in Email Security with 2 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. AppRiver Email Security is rated 9.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". AppRiver Email Security is most compared with Avanan, Proofpoint Email Protection and IRONSCALES, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Protection.
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