ArcSight vs IBM QRadar

ArcSight is ranked 5th in Security Information and Event Management (SIEM) with 22 reviews vs IBM QRadar which is ranked 3rd in Security Information and Event Management (SIEM) with 51 reviews. The top reviewer of ArcSight writes "The feature list allows us to input data dynamically to list it as a rule action". The top reviewer of IBM QRadar writes "Correlates data across our global enterprise and integrates third-party solutions". ArcSight is most compared with Splunk, IBM QRadar and LogRhythm. IBM QRadar is most compared with Splunk, ArcSight and LogRhythm. See our ArcSight vs IBM QRadar report.
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Quotes From Members Comparing ArcSight vs IBM QRadar

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Log-monitoring and alerting enable us to know when things happen that we need to know about.The dashboards are very descriptive and contain just the right amount of information. The activity alarms and events contain a plethora of data that is very descriptive and useful.AlienVault provides a checklist answer when using SIEM.I can easily check (in one place) all the logs and data in relation to attacks. It also gives me an overview if a server is not configured properly.Its powerful correlation engine helps reduce time in manually correlating events.The main menu: You can see everything there, what is happening on the servers, and in the logs, you can view more details of each event.It has allowed us to see what is happening on our servers.The Event Correlation and vulnerability scans have been the most useful. As a 24/7 SOC, we use the incoming alarms to give an overview of suspicious traffic going through the network. It's easy to look at the correlated events and see the broad picture of traffic for that customer. Vulnerability scans are good for providing patch and remediation guidelines to keep customer systems secure.

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It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment.It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service.The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting.​Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts.Once the rules are defined, it becomes easy to detect changes and generate automated logs.The real-time analysis adds value.Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events.

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Senses, tracks, and links significant incidents and threats.The tool is already automated in many ways, but there are some additional functions which should be automated, like sending an email, mobile notification, and integration of XFS.On the back-end, Watson helps me figure out an exact problem, sometimes giving me the result.It saves a lot of time. We integrate the customer's firewall with all their networking devices.This console gives you the entire view, which makes life easier and allows you to take precautionary measures.Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure.It is the core of our entire SOX.Due to the skills shortage, we are able to use it from the standpoint of bringing in a lower level employee or a person who may not have security knowledge.

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Cons
they seem to have bugs from time to time that go unfixed for a while and that is frustrating. I'm not saying the product needs to be bug-free, but they need to be responsive to bugs.The only room for improvement I can mention is the initial installation procedures. I found that the online installation instructions for the product were missing important details, they lacked necessary steps.We develop additional rules and scripts to make it more usable.Plugins could be better utilized, as some of them do not recognize all logs.It was easy on PoC, but when we got to the product it was different story. We had to learn the product again and got feeling that the PoC was a different product.The only complex area of the setup was writing the custom scripts.It should be able to communicate with other security solutions to stop threats.As this software is in the cloud, you do not have control on updates and general changes which are happening.

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The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network.The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight.Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery.The analytics feature is not reliable and needs improvement for more detailed analysis.​​In certain cases, this product does have false positives, which the company should work on.They should try to include business logic vulnerabilities in the SIEM tool.HPE ArcSight has a quite steep learning curve.Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it.

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The architecture could be improved. I got stuck for a long time trying to understand the architecture, as it is quite challenging.AI is superb but need improvements.The technical support is poor. Mostly because when I open a PMR for IBM, I am stuck with Level 1 staff. As an engineer, nothing that I am bringing them does not require Level 2 or Level 3 support.The user interface needs improvement.Do your research before implementing it, because it is tough to implement.For the common needs of clients to fulfill requirements, a real integration with Blueworks Live (BPA modeling tool also from IBM) and a more suitable BPM on cloud solution for midsize customers.Needs better visualization options beyond the time series charts and a few other options that they have.QRadar log integration of various applications can be a tough job at times. There may be occasions when you will not find any QRadar guide on adding logs of a particular application. Even if you come across one, adding a log process is not an easy one.

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Pricing and Cost Advice
I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get.So far, I feel the product's pricing is a good value. The technology is decent. You get what you pay for. I think it's fair.​The vulnerability management solution is worse than buying a Nessus Professional license.​The ROI is quite good.Use an MSSP instead. It is much cheaper.We ran a few PoCs. The price and feature set were the best with AlienVault.Negotiate the best package for your environment.It has good pricing.

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Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately.Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service.​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​Aggregation can help a lot in pushing down licensing costs.ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value.HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases.

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A good approach would be to begin with an On Cloud subscription, then later on do a more exact sizing.Pricing and licensing are competitive. Their new licensing options allow logs to bypass the correlation engine for a flat rate, which is also appealing for log data that is compliance-driven for a small amount of money.Pricing (based on EPS) will be more accurate.An X-Force feed is free with QRadar.It is expensive. It is not a product that I can provide for SMBs. It is a program that I can only provide for really large enterprises.The maintenance costs are high.Go through a vulnerability assessment review for price breaks. A virtualized solution will also cut down on cost.IBM's Qradar is not for small companie. Unfortunately, it would be 'overkill' to place it plainly. The pricing would be too much.

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Top Comparisons
Top Comparisons
Compared 33% of the time.
Compared 17% of the time.
Compared 11% of the time.
See more AlienVault competitors »
Compared 39% of the time.
Compared 22% of the time.
Compared 8% of the time.
See more ArcSight competitors »
Compared 49% of the time.
Compared 11% of the time.
Compared 11% of the time.
Also Known As
Also Known AsAlienVault Unified Security ManagementMicro Focus ArcSight, HPE ArcSightQRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar
Website/Video
Website/VideoAlienVault
Micro Focus
IBM
Overview
Overview

Unified Security Management (USM) is AlienVault’s comprehensive approach to security monitoring, delivered in a unified platform. The USM platform includes five core security capabilities that provide resource-constrained organizations with all the security essentials needed for effective threat detection, incident response, and compliance, in a single pane of glass. Designed to monitor cloud, hybrid cloud and on-premises environments, AlienVault USM significantly reduces complexity and reduces deployment time so that users can go from installation to first insight in minutes for the fastest threat detection.

The vendor says unlike traditional security point technologies, AlienVault Unified Security Management does the following:

o   Unifies essential security controls into a single all-in-one security monitoring solution

o   Monitors your cloud, hybrid cloud, and on-premises infrastructure

o   Delivers continuous threat intelligence to keep you aware of threats as they emerge and change

o   Provides comprehensive threat detection and actionable incident response directives

o   Deploys quickly, easily, and with minimal effort

o   Reduces TCO over traditional security solutions

ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.

There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.

With ArcSight, IT can:

  • Monitor IT infrastructure.
  • Manage insider security with secure identity and access control.
  • Automate compliance.
  • Monitor applications.
  • Manage security risks.
  • Identify APTs.

The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.

With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.

OFFER
Learn more about AlienVault
Learn more about ArcSight
Learn more about IBM QRadar
Sample Customers
Sample CustomersAbel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Domino's, GameStop, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, Subaru, TaxAct, US Air Force, Vonage, ZioskLake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela. Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Top Industries
Top Industries
REVIEWERS
Financial Services Firm
20%
Healthcare Company
18%
University
8%
Retailer
8%
VISITORS READING REVIEWS
Financial Services Firm
17%
Healthcare Company
14%
Comms Service Provider
9%
Marketing Services Firm
8%
REVIEWERS
Financial Services Firm
40%
Comms Service Provider
27%
Government
7%
Retailer
7%
VISITORS READING REVIEWS
Financial Services Firm
27%
Comms Service Provider
15%
Media Company
10%
University
6%
REVIEWERS
Financial Services Firm
26%
Transportation Company
19%
Pharma/Biotech Company
7%
Health, Wellness And Fitness Company
7%
VISITORS READING REVIEWS
Financial Services Firm
20%
Comms Service Provider
13%
University
6%
Healthcare Company
6%
Company Size
Company Size
REVIEWERS
Small Business
41%
Midsize Enterprise
33%
Large Enterprise
26%
VISITORS READING REVIEWS
Small Business
29%
Midsize Enterprise
34%
Large Enterprise
37%
REVIEWERS
Small Business
17%
Midsize Enterprise
21%
Large Enterprise
62%
VISITORS READING REVIEWS
Small Business
15%
Midsize Enterprise
22%
Large Enterprise
63%
REVIEWERS
Small Business
28%
Midsize Enterprise
12%
Large Enterprise
60%
VISITORS READING REVIEWS
Small Business
24%
Midsize Enterprise
19%
Large Enterprise
57%
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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