We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Rapid7 InsightIDR based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response."
"Microsoft Sentinel enables you to ingest data from the entire ecosystem and that connection of data helps you to monitor critical resources and to know what's happening in the environment."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"Sentinel pricing is good"
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"The most valuable features are its threat handling and detection. It's a powerful tool because it's based on machine learning and on the behavior of malware."
"It is quite efficient. It helps our clients in identifying their security issues and respond quickly. Our clients want to automate incident response and all those things."
"The scalability is great. You can put unlimited logs in, as long as you can pay for it. There are commitment tiers, up to six terabytes per day, which is nowhere close to what any one of our customers is running."
"The real-time analysis adds value."
"The user interfaces are quite good and speedy."
"The feature that I have found the most useful is that it can be deployed to the cloud."
"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers."
"The product is quite mature. It's been around for a long time."
"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."
"The web interface is great — very useful and user-friendly."
"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."
"Integration with threat modeling from the Metasploit and InsightIDR repositories."
"Rapid7's reporting is more robust than Tenable's."
"I like the tool's user analysis feature."
"The solution's initial setup is easy."
"The solution is easy to use, and the interface is intuitive."
"When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field."
"The solution could be more user-friendly; some query languages are required to operate it."
"Microsoft should improve Sentinel, considering that from the legacy systems, it cannot collect logs."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"If Sentinel had a graphical user interface, it would be easier to use. I would also like it to be more customizable."
"Its implementation could be simpler. It is not really simple or straightforward. It is in the middle. Sometimes, connectors are a little bit complex."
"The visualization is not very good compared to Splunk."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"There could be more API features for extracting logs on different devices included in the product."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"In certain cases, this product does have false positives, which the company should work on."
"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."
"They should add more configuration and security features to it."
"The APIs can be further improved in Rapid7."
"Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA)."
"The ability to tune the collector for custom logs would greatly help."
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"Needs a better ability to customize the check within the console."
"The main problem lies in the processes within the client's operating systems."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Rapid7 InsightIDR is ranked 10th in Security Information and Event Management (SIEM) with 29 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Rapid7 InsightIDR is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Rapid7 InsightIDR writes "An affordable product that is easy to use and has many advanced features and default templates". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas Rapid7 InsightIDR is most compared with Darktrace, Splunk Enterprise Security, Rapid7 InsightVM, Microsoft Defender for Identity and IBM Security QRadar. See our ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR report.
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