We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We’ve got process improvement that's happened across multiple different fronts within the organization, within our IT organization based on this tool being in place."
"The ability of all these solutions to work together natively is essential. We have an Azure subscription, including Log Analytics. This feature automatically acts as one of the security baselines and detects recommendations because it also integrates with Defender. We can pull the sysadmin logs from Azure. It's all seamless and native."
"Azure Application Gateway makes things a lot easier. You can create dashboards, alert rules, hunting and custom queries, and functions with it."
"It is always correlating to IOCs for normal attacks, using Azure-related resources. For example, if any illegitimate IP starts unusual activity on our Azure firewall, then it automatically generates an alarm for us."
"Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."
"One of the most valuable features is that it creates a kind of a single pane of glass for organizations that already use Microsoft software. So, when they have things like Microsoft 365, it is very easy for them to kind of plug in or enroll those endpoints into the Azure Sentinel service."
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"Native integration with Microsoft security products or other Microsoft software is also crucial. For example, we can integrate Sentinel with Office 365 with one click. Other integrations aren't as easy. Sometimes, we have to do it manually."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"Stable solution with good customer service support."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"For the typical malware or intrusion, this solution assists us by identifying the symptoms based on network traffic from the application servers."
"What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting."
"SolarWinds' stability is fine. I don't think we've had any software issues."
"SolarWinds Security Event Manager has been generally working well."
"It supports high availability, which is very helpful."
"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."
"This tool is simple to use."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"It's easy to build rules and actions based on the logs and event types we collect with the software."
"The most valuable feature of this solution is the visibility into both attempted and failed logins."
"The performance could be improved. If I create 15 to 20 lines for a single-use case in KQL, sometimes it takes more time to execute. If I create use cases within a certain timeline, the result will show in .01 seconds. A complex query takes more time to get results."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"The AI capabilities must be improved."
"The only thing is sometimes you can have a false positive."
"The on-prem log sources still require a lot of development."
"They could use some kind of workbook. There is some limitation doing the editing and creating the workbook."
"I would like Sentinel to have more out-of-the-box analytics rules. There are already more than 400 rules, but they could add more industry-specific ones. For example, you could have sets of out-of-the-box rules for banking, financial sector, insurance, automotive, etc., so it's easier for people to use it out of the box. Structuring the rules according to industry might help us."
"There is room for improvement in entity behavior and the integration site."
"Could benefit from a more modern interface."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."
"I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"The initial setup could be more straightforward."
"The analytics feature is not reliable and needs improvement for more detailed analysis."
"In certain cases, this product does have false positives, which the company should work on."
"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."
"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."
"We'd like more customization capabilities."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."
"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 21st in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.8. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, IBM Security QRadar, Wazuh and Microsoft Defender XDR. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.
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