We compared Splunk Enterprise Security and ArcSight ESM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Splunk Enterprise Security stands out for its efficiency, extensive integration options, and powerful search functionality. Users say Splunk is a highly scalable and customizable solution. ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools.
Room for Improvement: Splunk users recommended improvements in AI capabilities, user-friendliness, and analytics. ArcSight ESM users have recommended improvements in training, speed, and data administration.
Service and Support: While some users found Splunk support to be responsive and helpful, others reported slow response times and a lack of expertise. Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise.
Ease of Deployment: Some users thought Splunk Enterprise Security was easy to deploy, while others found it challenging and needed assistance from Splunk engineers or third-party integrators. Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge.
Pricing: Some users consider Splunk Enterprise Security to be expensive, but others said the price is reasonable. A few users expressed concerns about the cost of scaling up the solution and managing large volumes of data. Users consider the pricing of ArcSight ESM to be reasonable and affordable.
ROI: Users said that it’s challenging to calculate an ROI for Splunk Enterprise Security, and the return varies depending on individual circumstances. While some users have observed a substantial ROI, others have not actively explored or been engaged in ROI conversations. Splunk Enterprise Security offers varying ROI outcomes based on different situations, with certain users achieving significant returns. ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents.
Comparison Results: Splunk is highly regarded for its efficient data processing and powerful search features, but users suggested improvements to its AI capabilities and analytics. ArcSight ESM offers robust threat intelligence and real-time reporting but falls short in terms of data administration and speed.
"Microsoft Sentinel comes preloaded with templates for teaching and analytics rules."
"The analytic rule is the most valuable feature."
"I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they are using technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily."
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"The machine learning and artificial intelligence on offer are great."
"Native integration with Microsoft security products or other Microsoft software is also crucial. For example, we can integrate Sentinel with Office 365 with one click. Other integrations aren't as easy. Sometimes, we have to do it manually."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting."
"The stability of ArcSight Enterprise Security Manager is good."
"Usability is the most valuable feature. The accessibility is quite good."
"What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."
"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."
"We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities."
"The correlation feature is good."
"It's very flexible. If you look from the cloud implementation it is there. Reports are made quickly. Unlike other tools, it caters to all kinds of technical information on the front very easily. There's no need to put in any technical information. You can pull on the reports very easily, take action, and notify stakeholders."
"Splunk works based on parsing log files."
"The stock analysts and security people use one single dashboard (one single location) to check our logs."
"The solution allows easy gathering and ingestion of the data."
"The solution is stable and reliable."
"Recently, Splunk upgraded to version 9.0.02, which includes excellent data dashboards and visualization effects."
"The most valuable features include agility and Splunk Enterprise Security's ability to quickly search for alerted items, as well as the capacity to create custom alerts using the SQL language employed by Splunk."
"Great platform with user-friendly interface and GUI."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"They should integrate it with many other software-as-a-service providers and make connectors available so that you don't have to do any sort of log normalization."
"Only one thing is missing: NDR is not available out-of-the-box. The competitive cloud-native SIEM providers have the NDR component. Currently, Sentinel needs NDR to be powered from either Corelight or some other NDR provider."
"If we want to use more features, we have to pay more. There are multiple solutions on the cloud itself, but the pricing model package isn't consistent, which is confusing to clients."
"Sometimes, we are observing large ingestion delays. We expect logs within 5 minutes, but it takes about 10 to 15 minutes."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers."
"Azure Sentinel will be directly competing with tools such as Splunk or Qradar. These are very established kinds of a product that have been around for the last seven, eight years or more."
"The onboarding process for this solution could be better. It also needs a better GUI."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"The analytics feature is not reliable and needs improvement for more detailed analysis."
"The stability isn't quite perfect. We occasionally run into problems."
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"The UI interface is somewhat complex and needs to be simplified."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"I would like some additional AI capabilities to provide additional information about things going wrong and things going well."
"Splunk can be an expensive solution. Technical support could be improved as well."
"Technical support needs to be more responsive."
"It needs integration with a configuration management solution."
"Splunk Enterprise Security could improve in automation, flexibility, and providing more content out of the box."
"It could be more user friendly, in terms of the end-user experience."
"It needs more formatting control without having to be an admin."
"We will receive alerts only for the administrators and deployment servers, but not for all servers."
More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →
ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 228 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Splunk Enterprise Security is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". ArcSight Enterprise Security Manager (ESM) is most compared with ArcSight Intelligence, Trellix ESM, IBM Security QRadar, Elastic Security and Wazuh, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Datadog. See our ArcSight Enterprise Security Manager (ESM) vs. Splunk Enterprise Security report.
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