ArcSight vs. Splunk

As of March 2019, ArcSight is ranked 5th in Security Information and Event Management (SIEM) with 9 reviews vs Splunk which is ranked 1st in Security Information and Event Management (SIEM) with 70 reviews. The top reviewer of ArcSight writes "It makes user behavior and problems on the network visible, which we can then solve". The top reviewer of Splunk writes "Its AMIs make it easy to spin up a Splunk cluster or add a new node to it". ArcSight is most compared with Splunk, IBM QRadar and McAfee Enterprise Security Manager (McAfee ESM). Splunk is most compared with IBM QRadar, Graylog and LogRhythm NextGen SIEM. See our ArcSight vs. Splunk report.
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Most Helpful Review
Find out what your peers are saying about ArcSight vs. Splunk and other solutions. Updated: March 2019.
324,733 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in.The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring.The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats.

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When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware.We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR.The webpage algorithm is the most valuable feature because it was the fastest feature for searching the logs, events, and correlation.It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment.It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service.The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting.​Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts.

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With good domain knowledge, one can build almost anything. If you throw in Alert Manager or an integration with ServiceNow. Then, you have your own SIEMOur clients are easily able to modify and evolve their implementations.We can present to our management in real time the security of the batch management for the PCs, security regarding the network equipment. We're currently working in the Azure Cloud project, so we can send any logs from the cloud to Splunk. We can monitor them and we can present to the managers and customers. It's a very good solution for reporting. We use Splunk for reporting and monitoring of any solution in the company.The initial setup is simple, not very complex. Initial deployment takes around 10 to 15 minutes to set up the entire base for Splunk including all three tiers.The search function for spam is like a google search. You just enter and it will quickly show you the results.It's very flexible. If you look from the cloud implementation it is there. Reports are made quickly. Unlike other tools, it caters to all kinds of technical information on the front very easily. There's no need to put in any technical information. You can pull on the reports very easily, take action, and notify stakeholders.It's extremely scalable. It's a very robust solution and certainly has the capability of handling far bigger data requirements than a lot of the other tools. Generally what ends up happening with me is that my clients tend, for the most part, to be mid-tier organizations where the cost of that solutions would be accompanying requirements for people just becomes way too prohibitive. Especially considering the model that they use for costing, which is based on the volume of data. Of course, they're going to put everything including the Coke machine as the ability to collect data off of it, because of course the more they can put through the tool the more money they make.It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature.

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Cons
There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days.I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports.The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them.

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In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop.I would like for them to integrate mobile devices. Integration or any kind of functionality which will act as a substitute for IBM so that we can really track our mobile devices as well as look at SIEM.The security area has room for improvement.The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network.The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight.Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery.The analytics feature is not reliable and needs improvement for more detailed analysis.​​In certain cases, this product does have false positives, which the company should work on.

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It needs a better way to export dynamic views without requiring a ton of code and user/pw.It needs integration with a configuration management solution.It needs integration with a configuration management solution.The security can be improved.Splunk does not build apps. They only go back and validate the apps that somebody has already built. They should have remote consulting support. They have a wonderful solution. They have 24/7 security. Nobody needs to depend on any third party and will therefore just buy Splunk on the cloud.Spam has different plugins but by default, the logs are not organized, it shows that there are roll-ups that are out of the box. I saw many plugins that can help improve or extend Splunk's functionality but I haven't tried any of them.It does not give us permission to implement on-premise so we implement them on the cloud.The tool itself is very difficult to configure. It's great for its number of inputs, for the different types of systems devices, and things that it could collect information from. To actually make good use of it, you need a fairly dedicated team of people that have some reasonably good programming or modeling skills to be able to do the things that you need to do with it. Whereas a lot of the other tools are better packaged for that, and so require a lot less training and a lot less dedication.

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Pricing and Cost Advice
The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same.Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good.The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value.

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The pricing is great compared to others.Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately.Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service.​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​Aggregation can help a lot in pushing down licensing costs.ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value.HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases.

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Splunk's cost is very high. They need to review the pricing. They have to go back and totally readdress the market.It's a little bit expensive for a small to medium enterprise.I think the price could be improved.I am not personally involved with the pricing of the solution.Some of the insights that we have obtained as a part of using Splunk have greatly helped us in increasing our revenue in terms of selling our products.The pricing seems good relative to the other vendors that we have had here. However, they need to find ways to be more flexible with the licensing and be able to deal with situations where we start generating more logs. Maybe having some controls in the Splunk interface to turn it off, so we don't have to change anything in our application.We have had a reduction in the time it takes to resolve issues and correlate what has failed.It would be nice if the pricing were cheaper. However, we did purchase it.

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Top Comparisons
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Also Known As
Micro Focus ArcSight, HPE ArcSight
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Splunk
Overview

EventTracker by Netsurion delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to advanced threats.

EventTracker Security Center
EventTracker Security Center is one platform for all critical SIEM capabilities necessary for real-time security monitoring, advanced threat detection and response, and audit-ready compliance. With Security Center, you are able to quickly identify security threats, malware, unusual behavior and suspicious network traffic, and respond more effectively.

EventTracker SIEMphonic
EventTracker SIEMphonic is our Co-Managed SIEM service that functions as an extension of your team to strengthen defenses, respond in real-time, control costs, and optimize your team's abilities. EventTracker SIEMphonic is includes our own award-winning platform that has been included in the Gartner Magic Quadrant for SIEM for 11 consecutive years. Whether on-premise or in the cloud, our 24/7 ISO/IEC 27001-certified Security Operations Center (SOC) provides expertise so you can focus on the unique requirements of your organization.

ArcSight is Micro Focus' leading Security Information and Event Management (SIEM) solution. ArcSight helps businesses protect their data through compliance solutions and security analytics.

There are a number of different products and solutions in the ArcSight family so you are able to pick and choose those that are best suited to your business requirements.

With ArcSight, IT can:

  • Monitor IT infrastructure.
  • Manage insider security with secure identity and access control.
  • Automate compliance.
  • Monitor applications.
  • Manage security risks.
  • Identify APTs.

Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

Offer
Learn more about EventTracker
Learn more about ArcSight
Learn more about Splunk
Sample Customers
The Salvation Army, The FRESH Market, Pacific Western Bank, AAOS, Vanderbilt University, TalbotsLake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela. Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about ArcSight vs. Splunk and other solutions. Updated: March 2019.
324,733 professionals have used our research since 2012.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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