We performed a comparison between Arctic Wolf Managed Detection and Response and Symantec Cyber Security Services [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service."This service makes answering audits much easier since it covers so many security best practices."
"They provide useful quarterly updates."
"The most valuable aspect of this solution is the managed detection and response component."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"Arctic Wolf is laser-focused on providing top-notch customer service."
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."
"The tool's most valuable feature is its ease of implementation."
"The most valuable features are the firewall and the IPS."
"The solution is very easy to use. It's not very complicated."
"The solution offers good device control."
"The technical aspects and the features of this product are all good."
"This product has a feature-rich environment that fill the needs of those looking for antivirus but it is more than just a solution for antivirus and cybersecurity services."
"The most valuable feature is the management portal."
"It will be helpful if the dashboard is more granular."
"They could probably expand on their integration tools. They can integrate with more security tools."
"In the future, I would like to see a summary report."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"It would be great if the whole process of determining vendor risk could be simplified by Arctic Wolf."
"We need an easier way to audit and act on agents."
"The implementation process could be a little more streamlined."
"The solution needs to improve its reporting functionality. That's lacking right now. They need to change the layout or make it more functional."
"Technical support is the one thing about this solution that is not good."
"As far as new ransomware and the next-generation malware is concerned, Symantec is not quite up to the mark."
"The stability of the solution could use a lot of improvement. It was our biggest concern."
"The reporting has fallen behind competing products and needs to be updated to meet or beat the competition."
"This solution needs to improve with respect to zero-day attack response."
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Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Symantec Cyber Security Services [EOL] doesn't meet the minimum requirements to be ranked in SOC as a Service. Arctic Wolf Managed Detection and Response is rated 9.2, while Symantec Cyber Security Services [EOL] is rated 7.8. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Symantec Cyber Security Services [EOL] writes "Mature, stable, and reduces threats.Symantec Managed Security Services has been relatively easy to deploy and operate. Symantec's support is knowledgeable at the lowest tier and responsive". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary, Huntress, Adlumin Security Operations Platform and Microsoft Defender Experts for Hunting, whereas Symantec Cyber Security Services [EOL] is most compared with .
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