We just raised a $30M Series A: Read our story

Compare Arctic Wolf AWN CyberSOC vs. Symantec Cyber Security Services

Cancel
You must select at least 2 products to compare!
Top Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Security protection is the best feature of this product.""Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."

More Arctic Wolf AWN CyberSOC Pros »

"The solution offers good device control.""This product has a feature-rich environment that fill the needs of those looking for antivirus but it is more than just a solution for antivirus and cybersecurity services.""The most valuable feature is the management portal.""The technical aspects and the features of this product are all good.""The solution is very easy to use. It's not very complicated."

More Symantec Cyber Security Services Pros »

Cons
"It can sometimes take up to an hour to get notification of a problem and that's a long time.""They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."

More Arctic Wolf AWN CyberSOC Cons »

"The stability of the solution could use a lot of improvement. It was our biggest concern.""The reporting has fallen behind competing products and needs to be updated to meet or beat the competition.""This solution needs to improve with respect to zero-day attack response.""As far as new ransomware and the next-generation malware is concerned, Symantec is not quite up to the mark.""The solution needs to improve its reporting functionality. That's lacking right now. They need to change the layout or make it more functional."

More Symantec Cyber Security Services Cons »

Pricing and Cost Advice
Information Not Available
"The list price is approximately $50 USD annually per user.""Currently, we are paying about $3,000-$4,000 yearly. I don't believe there are costs above the standard licensing fee."

More Symantec Cyber Security Services Pricing and Cost Advice »

report
Use our free recommendation engine to learn which SOC as a Service solutions are best for your needs.
542,608 professionals have used our research since 2012.
Questions from the Community
Top Answer: Security protection is the best feature of this product.
Top Answer: Licensing is paid monthly with an annual contract which we can upgrade as needed. It's based on the number of users and number of elements. It's a fixed monthly rate based on the number of elements… more »
Top Answer: I think the response time could be improved. It can sometimes take up to an hour to get notification of a problem and that's a long time. We currently report to users directly from our own dashboard… more »
Ask a question

Earn 20 points

Ranking
1st
out of 20 in SOC as a Service
Views
2,826
Comparisons
2,320
Reviews
2
Average Words per Review
888
Rating
8.0
Views
752
Comparisons
493
Reviews
3
Average Words per Review
623
Rating
7.7
Comparisons
Learn More
Overview

To effectively combat cyber threats, the AWN CyberSOC service relies on a one-two punch of human expertise and machine intelligence. It’s not a product but a discipline, where dedicated Concierge Security teams tackle security matters using the full spectrum of defense mechanisms for prevention, detection, and response.

Technology alone may not stop advanced threats. You need security experts on hand to interpret and prioritize the critical events that need action. Your designated and highly specialized, in-region security analysts are available 24x7 to act as an extension of your team, continuously monitoring and hunting for advanced threats. Our analysts are some of the best-trained security experts in the world and they leverage state of the art technologies and global threat intelligence to minimize the business impact of cyber attacks. Detect, assess, and respond to attacks faster with Symantec Cyber Security Services.

Offer
Learn more about Arctic Wolf AWN CyberSOC
Learn more about Symantec Cyber Security Services
Sample Customers
Madison Memorial Hospital, Bay Federal Credit Union, Zelle LLP, Maslon LLP
BayWa, Carrington Holding Company, Citizens Business Bank, Englewood Hospital and Medical Center, FBL Financial, Molina Healthcare Inc., Pgi, Sealed Air, TSO cloud
Top Industries
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider14%
Government5%
Manufacturing Company5%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider17%
Manufacturing Company6%
Energy/Utilities Company6%
Company Size
No Data Available
REVIEWERS
Small Business14%
Midsize Enterprise57%
Large Enterprise29%
Find out what your peers are saying about Arctic Wolf AWN CyberSOC vs. Symantec Cyber Security Services and other solutions. Updated: September 2021.
542,608 professionals have used our research since 2012.

Arctic Wolf AWN CyberSOC is ranked 1st in SOC as a Service with 2 reviews while Symantec Cyber Security Services is ranked 2nd in Managed Security Services with 5 reviews. Arctic Wolf AWN CyberSOC is rated 8.0, while Symantec Cyber Security Services is rated 7.6. The top reviewer of Arctic Wolf AWN CyberSOC writes "Alerts and points exactly to where we need to go, gives good prescriptive guidance, and allows customization of alerts based on your requirements". On the other hand, the top reviewer of Symantec Cyber Security Services writes "Mature, stable, and reduces threats.Symantec Managed Security Services has been relatively easy to deploy and operate. Symantec's support is knowledgeable at the lowest tier and responsive". Arctic Wolf AWN CyberSOC is most compared with CrowdStrike Falcon Complete, Dell Secureworks, Rapid7 MDR and eSentire, whereas Symantec Cyber Security Services is most compared with Dell Secureworks, IBM Managed Security Services, Armor Anywhere, Paladion MDR and Nuspire Networks Managed Security Services.

We monitor all SOC as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.