We performed a comparison between Arctic Wolf Managed Detection and Response and Symantec Cyber Security Services [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service."Having quarterly meetings with the team to review the last 90 days and determine what if any changes need to be made."
"The most valuable aspect of this solution is the managed detection and response component."
"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."
"The tool's most valuable feature is its ease of implementation."
"They provide useful quarterly updates."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"Security protection is the best feature of this product."
"The visibility into our endpoints is huge."
"The most valuable feature is the management portal."
"The solution is very easy to use. It's not very complicated."
"The solution offers good device control."
"The technical aspects and the features of this product are all good."
"This product has a feature-rich environment that fill the needs of those looking for antivirus but it is more than just a solution for antivirus and cybersecurity services."
"The most valuable features are the firewall and the IPS."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"If you are not in the security field, this can be difficult to figure out from time to time."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"It will be helpful if the dashboard is more granular."
"More integrations with various security tools to improve data ingestion would be beneficial."
"We get a lot of false alarms, but that's because they don't know our network in detail. I think that could be alleviated if we told them more about our network so they could create rules to skip some of those things."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"In the future, I would like to see a summary report."
"The reporting has fallen behind competing products and needs to be updated to meet or beat the competition."
"This solution needs to improve with respect to zero-day attack response."
"As far as new ransomware and the next-generation malware is concerned, Symantec is not quite up to the mark."
"Technical support is the one thing about this solution that is not good."
"The stability of the solution could use a lot of improvement. It was our biggest concern."
"The solution needs to improve its reporting functionality. That's lacking right now. They need to change the layout or make it more functional."
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Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Symantec Cyber Security Services [EOL] doesn't meet the minimum requirements to be ranked in SOC as a Service. Arctic Wolf Managed Detection and Response is rated 9.2, while Symantec Cyber Security Services [EOL] is rated 7.8. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Symantec Cyber Security Services [EOL] writes "Mature, stable, and reduces threats.Symantec Managed Security Services has been relatively easy to deploy and operate. Symantec's support is knowledgeable at the lowest tier and responsive". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary MDR, Huntress, Microsoft Defender Experts for Hunting and SentinelOne Vigilance, whereas Symantec Cyber Security Services [EOL] is most compared with .
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