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Artificial Solutions Teneo vs salesforce.com Desk.com [EOL] comparison

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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Artificial Solutions Teneo and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.

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Featured Review
Use Artificial Solutions Teneo?
Anonymous User
Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier.
Yes, we learned to be more careful about selecting products and we ended up using a different product which is superior.
Ranking
50th
out of 169 in CRM
Views
129
Comparisons
106
Reviews
0
Average Words per Review
0
Rating
N/A
Unranked
In CRM
Buyer's Guide
CRM
March 2024
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Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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768,578 professionals have used our research since 2012.
Comparisons
Also Known As
Teneo
Desk.com, Salesforce Assistly
Learn More
Artificial Solutions
Salesforce
Overview
Artificial Solutions Teneo is an Enterprise-strength NLI development and analytics platform that allows business users and developers to collaborate on creating sophisticated natural language applications in record time without the need for specialist linguistic skills.

Desk.com's all-in-one support app has everything fast-growing business need to provide fast, awesome customer service. It's easy to get up and running. You can see all of your cases in one place and engage with customers across all channels (Twitter, Facebook, phone, email, chat, and discussion boards) in one easy-to-use desktop, and get the insights you need to grow your business. Desk.com automatically integrates with Salesforce and scales no matter how big your business grows. Desk.com is used by thousands of companies including Yelp, Asana, Disqus, Square, iHeartRadio, Munchery, and One Kings Lane.

Sample Customers
Skruvat, Widiba, IKEA, Deutsche Post, Yello Strom, The Co-operative Banking Group, Telenor, Norwegian Public Road Administration, Servei dOcupaci‹ de Catalunya (SOC), Alfa Romeo, Dom P_rignon, BuyVip
One Kings Lane, Munchery, ZenPayroll, Spotify, SoundCloud, Pandora
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

Artificial Solutions Teneo is ranked 50th in CRM while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in CRM. Artificial Solutions Teneo is rated 0.0, while salesforce.com Desk.com [EOL] is rated 4.0. On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". Artificial Solutions Teneo is most compared with , whereas salesforce.com Desk.com [EOL] is most compared with .

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.