1. leader badge
    The initial setup is pretty straightforward.We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner. This solution provides a platform where there is visibility of all customer interactions, with efficient follow-up.
  2. The product is very fast and responsive. There's no lag time when you are on the platform.The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.
  3. Find out what your peers are saying about Oracle CRM vs. Salesforce Sales Cloud and other solutions. Updated: March 2021.
    475,705 professionals have used our research since 2012.
  4. It is very simple.We are able to take back control of our client sales information and analyze it for the future to improve.
  5. The solution is stable.I have found the sales reporting feature specifically useful as it provides reporting and visualization which helps in decision-making. I use this to understand where to improve, which in-turn, helps generate sales.
  6. The solution's order management pack is quite fantastic.Siebel CRM has a strong database model, workflow and integration tools.
  7. Everything is managed by Oracle, so they have security in place.It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers.
  8. report
    Use our free recommendation engine to learn which CRM solutions are best for your needs.
    475,705 professionals have used our research since 2012.
  9. It is easy to use and very stable.

What is CRM?

Customer Relationship Management (CRM) software is one of the most important aspects of a business' internal workings. When polled on the subject of what makes a CRM successful, IT Central Station members delivered the following response: The CRM should contain strong reporting tools and simple ease of use at a competitive market price. Users also mentioned that a good CRM should be configurable to update the CRM's user interface and object model without the need for coding expertise.
Find out what your peers are saying about Oracle CRM vs. Salesforce Sales Cloud and other solutions. Updated: March 2021.
475,705 professionals have used our research since 2012.