Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM.
283,782 professionals have used our research since 2012.
Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM.
283,782 professionals have used our research since 2012.
Chart Key
Average Rating
Average rating based on reviews
Number of total page views
Number of times compared to another product
Total number of reviews on IT Central Station
Number of followers on IT Central Station
The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. The score is calculated as follows: The product with the highest count in each area gets the highest available score. (20 points for Reviews; 16 points for Views, Comparisons, and Followers.) Every other product gets assigned points based on its total in proportion to the #1 product in that area. For example, if a product has 80% of the number of reviews compared to the product with the most reviews then the product's score for reviews would be 20% (weighting factor) * 80% = 16. For Average Rating, the maximum score is 32 points awarded linearly based on our rating scale of 1-10. If a product has fewer than ten reviews, the point contribution for Average Rating is reduced (one-third reduction in points for products with 5-9 reviews; two-thirds reduction for products with fewer than five reviews). Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.
Most Views
From IT Central Station visitors
Most Compared
From IT Central Station visitors

What is CRM?

Customer Relationship Management (CRM) software is one of the most important aspects of a business' internal workings. When polled on the subject of what makes a CRM successful, IT Central Station members delivered the following response: The CRM should contain strong reporting tools and simple ease of use at a competitive market price. Users also mentioned that a good CRM should be configurable to update the CRM's user interface and object model without the need for coding expertise.

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CRM Articles

SAP Professional
I come with a strong management background with a wide and varied experience of 24 years out of which the first 12 years are with Hi-tech manufacturing Industries and rest of 12 years with SAP Consulting companies like Bigtec Consulting, AlBilad Arabia and Kaar Technologies
Business Analyst
In pursuit of my dreams after the learnings from the lows of my life. After discontinuing my studies in engineering college, I pursued my graduation in Commerce with Computer Applications. I stayed in a very remote area/village for three years while my graduation and worked as a teacher and... more>>
QuickBase Consulting
✔️ Loyal ✔️Motivated ✔Results-Driven Resourceful and results-oriented professional with proven skills in Administrative Support, Account Management and end-to-end Project Coordination. Extensive coordination, planning and support of daily operational and administrative functions in a... more>>
Technical Consultant
An avid software developer with domain expertise in Oracle Service Cloud (fka RightNow). Specialization: Oracle Service Cloud Configuration,Customization and Management, Customer Portal, VCIO, Service Cloud to Sales Cloud Integration, Chat implementation, Social Media Integration with OSvC,... more>>
Reviewed Oracle Service Cloud: Testimonial Review of Oracle RightNow CX
Independent Consultant
Specialties: Technology for non-profits Salesforce Managing software development teams Integrating software development teams sales and support Establishing systems, sorting out complex problems and identifying solutions Working with customers to solve problems more>>
Managing Director
Colin is a dynamic business leader who is passionate about cloud computing, an industry he has been involved with for over 10 years. His entrepreneurial spirit has seen him build a successful business, specialising in CRM professional services and applications... more>>
Reviewed Salesforce Sales Cloud: We find the email to case functionality helps...
Principal Oracle CX Cloud Consultant
Certified in, > Oracle Fusion CRM: Sales 2014 Certified Implementation Specialist > Oracle RightNow CX Cloud Service 2012 Certified Implementation Specialist - Working extensively on Oracle CX Cloud Projects - 10.3+ Years of total experience including Production, Marketing and... more>>
TOP 20
Consultant Project Manager
Engineer, MBA with twenty six years of Management and Consulting experience, 17+ years on Oracle eBusiness Suite Applications and 8+ years on other ERP platforms. Application Architect, Project Manager, Functional lead for implementation of business systems and process re-engineering.... more>>
I am a Certified Oracle RightNow CX Implementation Consultant having worked on implementations and convergence projects in both the Retail and Travel sectors within Europe and North America. I am a committed whisky enthusiast and have hosted online tasting events for some innovative and well... more>>
I am a positive and goal oriented young professional with extensive experience in project management, business analysis, CRM systems and project management in the intersection between strategy and technology. I currently lead the and Social CRM Advisory team in Capgemini Norway.... more>>
Reviewed Salesforce Sales Cloud: Can Salesforce replace your corporate intranet?
World-class sales executive with 10+ years of sales success in technology (systems integrating sales of cameras) including software sales (SaaS - increasing monthly new business revenue by integrating sales), and telecom (successfully sold in leading provider of wireless communications) applying... more>>
A leading expert in decision management and in the development of Decision Management Systems. Experienced working with business rules, predictive analytics and other decisioning technologies to improve operational systems. Published author - Decision Management Systems (IBM Press), Smart... more>>
Senior Consultant
My background is with CRM Applications (primarily focused on the RightNow option, however I have experience in implementing, and maintaining many others). Over the years I picked up a lot of experience and tools to ease the transition from one CRM to another, from large data dumps, integrations... more>>
My name is Frazer Lewis and my company specialises in helping businesses in London and the South-East to operate more effectively using a combination of business process improvement and the Salesforce CRM system. We focus on understanding your business workflows, identifying ways to make... more>>
Because I believe processes and systems grease the engine that creates business prosperity, I founded AllianceTek in 2004 after playing a leading role in technology development at several financial institutions, such as Advanta and Bisys. The inspiration for AllianceTek came when I discovered... more>>
Reviewed Salesforce Sales Cloud: 5 Rules for Getting the Most Out of SalesForce

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