Compare Aspect Unified IP vs. Focus Contact Center

Aspect Unified IP is ranked 4th in Contact Center Platforms while Focus Contact Center is ranked 18th in Contact Center Platforms. Aspect Unified IP is rated 0, while Focus Contact Center is rated 0. On the other hand, Aspect Unified IP is most compared with Aspect Call Center ACD, Avaya Aura and Cisco Contact Center Enterprise, whereas Focus Contact Center is most compared with .
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Ranking
4th
Views
444
Comparisons
368
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
18th
Views
10
Comparisons
0
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 26% of the time.
Also Known As
Unified IP
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Aspect
Focus Telecom
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.

- Multichannel communications in the cloud: phone, email, chat, social media, www; - Full process automation in communications, sales and customer care based on gathered customer data; - Inbound communication: IVR, queuing; - Outbound communication: telemarketing campaigns, surveys, sales follow-ups and closings; - Intuitive and simple design, implementation and data analysis; - Compatible Mobile Apps;

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Learn more about Aspect Unified IP
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Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.comDecathlon
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