- Multichannel communications in the cloud: phone, email, chat, social media, www; - Full process automation in communications, sales and customer care based on gathered customer data; - Inbound communication: IVR, queuing; - Outbound communication: telemarketing campaigns, surveys, sales follow-ups and closings; - Intuitive and simple design, implementation and data analysis; - Compatible Mobile Apps;
Aspect Unified IP is ranked 6th in Contact Center Platforms while Focus Contact Center is ranked 22nd in Contact Center Platforms. Aspect Unified IP is rated 0.0, while Focus Contact Center is rated 0.0. On the other hand, Aspect Unified IP is most compared with Aspect Via, Avaya IX Contact Center, Cisco Contact Center Enterprise and Genesys Cloud, whereas Focus Contact Center is most compared with .
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