Compare Aspect Unified IP vs. Focus Contact Center

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Ranking
6th
Views
306
Comparisons
255
Reviews
0
Average Words per Review
0
Rating
N/A
22nd
Views
20
Comparisons
8
Reviews
0
Average Words per Review
0
Rating
N/A
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Also Known As
Unified IP
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Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.

- Multichannel communications in the cloud: phone, email, chat, social media, www; - Full process automation in communications, sales and customer care based on gathered customer data; - Inbound communication: IVR, queuing; - Outbound communication: telemarketing campaigns, surveys, sales follow-ups and closings; - Intuitive and simple design, implementation and data analysis; - Compatible Mobile Apps;

Offer
Learn more about Aspect Unified IP
Learn more about Focus Contact Center
Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Decathlon

Aspect Unified IP is ranked 6th in Contact Center Platforms while Focus Contact Center is ranked 22nd in Contact Center Platforms. Aspect Unified IP is rated 0.0, while Focus Contact Center is rated 0.0. On the other hand, Aspect Unified IP is most compared with Aspect Via, Avaya IX Contact Center, Cisco Contact Center Enterprise and Genesys Cloud, whereas Focus Contact Center is most compared with .

See our list of best Contact Center Platforms vendors.

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