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Aspect Unified IP vs Focus Contact Center comparison

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Buyer's Guide
Contact Center Platforms
April 2024
Executive Summary

We performed a comparison between Aspect Unified IP and Focus Contact Center based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms.
To learn more, read our detailed Contact Center Platforms Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Ranking
14th
out of 36 in Contact Center Platforms
Views
39
Comparisons
35
Reviews
0
Average Words per Review
0
Rating
N/A
18th
out of 36 in Contact Center Platforms
Views
43
Comparisons
22
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center Platforms
April 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
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768,740 professionals have used our research since 2012.
Comparisons
Also Known As
Unified IP
Learn More
Alvaria
Focus Telecom
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.

- Multichannel communications in the cloud: phone, email, chat, social media, www; - Full process automation in communications, sales and customer care based on gathered customer data; - Inbound communication: IVR, queuing; - Outbound communication: telemarketing campaigns, surveys, sales follow-ups and closings; - Intuitive and simple design, implementation and data analysis; - Compatible Mobile Apps;

Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Decathlon
Buyer's Guide
Contact Center Platforms
April 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.

Aspect Unified IP is ranked 14th in Contact Center Platforms while Focus Contact Center is ranked 18th in Contact Center Platforms. Aspect Unified IP is rated 0.0, while Focus Contact Center is rated 0.0. On the other hand, Aspect Unified IP is most compared with , whereas Focus Contact Center is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.