This LIVE demo focuses on how NovelVox Agent Desktop can be optimized to your exact business requirements. How to set up different screens for different call types and how to optimize agent performance. Find out about:
Agent Desktop Optimization
Agent Desktop Screen ‘flipping’
Supervisor interaction
3rd Party Application Integration
Aspect Unified IP is ranked 5th in Contact Center Platforms while NovelVox Unified Agent Desktop is ranked 30th in Contact Center Platforms. Aspect Unified IP is rated 0.0, while NovelVox Unified Agent Desktop is rated 0.0. On the other hand, Aspect Unified IP is most compared with Aspect Via, Cisco Contact Center Enterprise and Avaya IX Contact Center, whereas NovelVox Unified Agent Desktop is most compared with .
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