We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The solution's integration capabilities are excellent. It's one of the best features."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The most valuable feature is signature-based malware detection."
"Our favorite feature is the PC Patch Management."
"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."
"It warns you if there is a threat and it's perfect because it runs in the background and doesn't interfere with anything."
"The solution is easy to use."
"Great protection against malware, ransomware, and any other forms of malicious software."
"The Ultra is a valuable feature."
"The installation is straightforward."
"The most valuable features are the solution's thorough detection and ease of use."
"With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. Our security has become stronger. This has been a reliable solution for our company."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"I would like to see integration with Cisco Analytics."
"The GUI needs improvement, it's not good."
"I would like to see better protection and more spyware included with the free version."
"The solution could improve by providing more security."
"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection."
"It reduces network and bandwidth speed."
"Using this product requires quite a bit of training, which is hard to get."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"The reporting is much too simple."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"I would like to see the capability for remote installation added, in particular for servers."
"They need to improve their encryption capabilities."
"While the solution is secure, it could have better integration."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"We are on a monthly subscription for Avast Business Endpoint Protection."
"It is $75 per license for a year. There are no additional costs."
"If you become a partner, you will receive the wholesale price."
"I am using the free version."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"There are different packages available that vary in terms of licensing fees."
"As I am on a different model, my clients pay me on a monthly basis."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
Bitdefender GravityZone's ENDPOINT SECURITY TOOLS intelligent security agent assesses the host machine at installation to self-configure to optimal form, and adapts its behavior according to endpoint accessibility. Security administrators allocate resources to security tasks through policies per groups of machines. They can set security tools to work on a local machine, or they can decide to rely more on Bitdefender Global Protective Network, or totally offload security to security servers.
Avast Business Endpoint Protection is ranked 29th in Endpoint Protection for Business (EPP) with 4 reviews while Bitdefender GravityZone Ultra is ranked 8th in Endpoint Detection and Response (EDR) with 14 reviews. Avast Business Endpoint Protection is rated 9.0, while Bitdefender GravityZone Ultra is rated 8.8. The top reviewer of Avast Business Endpoint Protection writes "Self-monitoring, easy to deploy, and stable". On the other hand, the top reviewer of Bitdefender GravityZone Ultra writes "Great security with excellent standard policies and extremely stable". Avast Business Endpoint Protection is most compared with Symantec End-User Endpoint Security, Microsoft Defender for Endpoint, Fortinet FortiClient, Cortex XDR by Palo Alto Networks and Blackberry Protect, whereas Bitdefender GravityZone Ultra is most compared with SentinelOne, CrowdStrike Falcon, Sophos Intercept X, Microsoft Defender for Endpoint and Check Point Harmony Endpoint.
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