We performed a comparison between Bitdefender GravityZone EDR and Microsoft Defender for Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. Meanwhile, Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption. Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms.
Service and Support: Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails. Microsoft customer service garnered mixed feedback. Some customers commend the fast response time and expertise of the support engineers, while others express dissatisfaction with slow replies and a lack of coordination among the support teams.
Ease of Deployment: Bitdefender GravityZone EDR's initial setup is generally considered simple and easy, taking a maximum of 20 minutes. However, it may become more complex with new updates or older computers. In contrast, Microsoft Defender for Endpoint's setup is straightforward and not difficult, especially with preloaded installation on Windows 10. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments.
Pricing: Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services. Microsoft Defender for Endpoint offers fair pricing as it is included with Windows or Microsoft Office 365 subscriptions, without any additional licensing costs. However, some users believe that Microsoft's pricing could be more affordable and mention complexities in their licensing models.
ROI: Bitdefender GravityZone EDR offers varied ROI based on different situations, whereas Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management.
Comparison Results: Our users prefer Bitdefender GravityZone EDR over Microsoft Defender for Endpoint. Bitdefender offers a comprehensive set of features, including a built-in firewall and a slick management console. The solution earns high marks for stability, scalability, and reasonable pricing. Some Microsoft Defender for Endpoint users say the solution is missing some features and needs improvements in central management. Bitdefender's customer service is also regarded as more responsive and helpful compared to Microsoft's support.
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Ability to get forensics details and also memory exfiltration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Forensics is a valuable feature of Fortinet FortiEDR."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The setup is pretty simple."
"The stability is very good."
"They are constantly updating the solution against malware."
"The setup was easy."
"Useful for the day-to-day analysis of the security infrastructure."
"The advanced direct control on offer is excellent."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection."
"The pricing is reasonable."
"One strong point is that it doesn't have many background services running on the Windows system or server operating system. This minimizes impact because it's a lighter version."
"The scalability is good."
"I am using it for very simple purposes. It is perfect and quite effective. I have been using it for a while, and I have never had any virus infection, data leak, or other security breaches. It works fine for standalone purposes. If you log on to OneDrive, it has ransomware protection."
"The solution's latest features for threat analysis are updated to provide us with future protection against the latest threats worldwide."
"The most valuable feature is ransomware protection, which can detect malicious activity from IPs or a malicious payload in DLLs, or other things that can corrupt the system."
"I like the fact that it has the ransomware solution in there. I'm glad that the ransomware solution is built into it. That's probably the biggest thing that I see in Microsoft Defender."
"The most valuable aspect is information, specifically the automatic investigation of packages."
"The detection features are valuable, as is the fact that it is easier to port these logs into Sentinel. That is also useful for us. It is more comprehensive."
"The most valuable features are the Windows Firewall and the regular virus definition updates. These features are very helpful and have helped to improve our security."
"I haven't seen the use of AI in the solution."
"The solution is not stable."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The only minor concern is occasional interference with desired programs."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The support needs improvement."
"We find the solution to be a bit expensive."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own."
"Areas for improvement would be performance and pricing."
"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"The solution is sometimes resource-intensive."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"There was a bit of a problem deploying."
"The system can always be simplified and have a better integration check. More detailed reports would be good. When it does the integrated check, it just shows if the system is okay but I want to know what happened."
"I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."
"Microsoft should improve support for third-party platforms, because not all functionality is available for all of them. It's a good product, but they should just extend the functionality for all platforms."
"Updates are not coming out of preview quickly enough and it is holding back on the development of the product."
"This solution needs to move beyond relying on virus definitions alone and protect the system using behavioral analysis of the processes that are running."
"We need better support to learn about the product. Documentation is available, but we need some kind of training program so that we can get a better understanding of the product."
"I have accounts for administrators and corporate employees, but I also have accounts for students. I can't split these types of accounts. I need a separate configuration for both... I need to research how I can get alerts for only the administrative machines."
"Notifications are always popping up — I hate that."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. Bitdefender GravityZone EDR is rated 8.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Bitdefender GravityZone EDR is most compared with SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint, Kaspersky Endpoint Security for Business and Check Point Harmony Endpoint, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our Bitdefender GravityZone EDR vs. Microsoft Defender for Endpoint report.
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