We performed a comparison between Barracuda Intronis Backup and Code42 Incydr based on real PeerSpot user reviews.
Find out in this report how the two Deduplication Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The backup feature is most valuable. That's why we took it."
"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."
"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."
"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."
"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."
"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."
"They are the best support that we have had so far. When you contact or email them, they are very quick to respond. They always have someone available for us. That's what we want as a customer, we want someone to listen to us."
"I have found the product's LiveBoot feature to be most valuable."
"It has quite a bit of flexibility in configuring backup sets."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"Low system overhead, setting retention policies, ease of use"
"Works in the background and users are able to perform restores."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Code42 Next-Gen DLP is scalable."
"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."
"Some features like CIFS are not supported that would help speed and flexibility."
"It is not always stable."
"The web interface needs to contain a more up-to-date view of the hardware."
"In the next release of this solution, I would like to see cloud support and deduplication functionality."
"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."
"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."
"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."
"Reporting could use an overhaul. It is very limited."
"There doesn't seem to be any feature that is lacking."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"You can't always filter out data that you'd like to."
"What I think could be improved is how I get support."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"I think one we can improve is the compression."
Barracuda Intronis Backup is ranked 10th in Deduplication Software with 24 reviews while Code42 Incydr is ranked 15th in Data Loss Prevention (DLP) with 78 reviews. Barracuda Intronis Backup is rated 8.4, while Code42 Incydr is rated 9.0. The top reviewer of Barracuda Intronis Backup writes "Finding data to restore is much easier than rummaging through tapes to find backups". On the other hand, the top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". Barracuda Intronis Backup is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain) and Azure Backup, whereas Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Morphisec and Backup and Restore for SharePoint & Microsoft Office 365. See our Barracuda Intronis Backup vs. Code42 Incydr report.
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