We performed a comparison between Bigin by Zoho CRM and Odoo based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."We can add users and products to the workflows."
"We like how the solution is integrated."
"I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way."
"Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources."
"It is a stable platform."
"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."
"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."
"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."
"The product is stable...The product is scalable."
"Zoho CRM needs to incorporate HRM."
"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."
"Odoo does not provide integration with other third-party apps like Shopify."
"They could add more features and details regarding the business details and some extra modules for business features."
"The customization and technical support are not great."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."
"They could thoroughly study the market dynamics of different regions and connecting areas."
"The solution should improve its performance."
Bigin by Zoho CRM is ranked 39th in CRM with 1 review while Odoo is ranked 11th in CRM with 30 reviews. Bigin by Zoho CRM is rated 8.0, while Odoo is rated 8.0. The top reviewer of Bigin by Zoho CRM writes "A flexible CRM solution that helps to add pipeline details ". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". Bigin by Zoho CRM is most compared with , whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP and Epicor ERP.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
