We performed a comparison between BMC Control-M Managed File Transfer and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The job scheduling and file transfer are two major, important features."
"The most valuable features of BMC Control-M Managed File Transfer are the ease of use and the ability to watch the files as they transfer called Watch File Transfer. There is a separate monitoring window that is useful."
"What I like best about BMC Control-M Managed File Transfer is that it makes transfers more secure and faster. It has a recovery feature during failed file transfers."
"I am a partner and an implementer for Control-M. Once purchased by my clients, I implement this solution and provide daily support for this scheduling tool."
"The file transfer, database, and integration features are the most valuable."
"It has a nice dashboard for loading up the file transfers, so it's easy to follow the success or failure rates of the operations."
"Our customers find the self-service feature the most valuable. Control-M offers great value to businesses by providing an option to see different flows and control and orchestrate the sequence of the execution. It is easy to use and integrate with different solutions. It is a good solution that is easy to implement and deliver."
"It saves a lot of time for maintenance."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The solution can be used remotely; it's easy to upload and share files."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"One can opt for either a job-based license or a job execution-based license, which sometimes can be troublesome. If the job count exceeds a limit, you may need to procure additional licenses from BMC."
"Password vaulting would be a feature that should be included."
"Its current functionalities can be upgraded."
"An area for improvement in BMC Control-M Managed File Transfer is integration. It should be compatible with more solutions. It should have integrations with newer applications as well."
"I'd like to see MFT included as part of the overall product and not a cost add-on as AFT used to be included and they stopped supporting that and now have come up with MFT and you now have to pay for it separately."
"We're only using the functionality that we need to use. However, we've had an opportunity to work with one application owner here who wanted to do some transfers in the cloud and things like that. I know that there were some challenges on that, but they finally got all that set up. There was a learning curve though."
"I believe that the API should be upgraded with security control from the DM. There is Currently no security for the app API solution."
"BMC Control-M Managed File Transfer has a scheduler and what they do is capture the steps based on the script, and then they put it into the Control-M job, or task. Any system that has the script behind it the solution can do it."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"In my experience, their technical support can be a little slow."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
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BMC Control-M Managed File Transfer is ranked 3rd in Managed File Transfer (MFT) with 21 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. BMC Control-M Managed File Transfer is rated 8.8, while Kiteworks is rated 8.8. The top reviewer of BMC Control-M Managed File Transfer writes "Adaptable, useful file transfer, and has helpful technical support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". BMC Control-M Managed File Transfer is most compared with MOVEit, IBM Sterling File Gateway, Sterling Commerce Connect:Direct, Axway AMPLIFY Managed File Transfer and Fortra's GoAnywhere MFT, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our BMC Control-M Managed File Transfer vs. Kiteworks report.
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