We performed a comparison between IBM Security Secret Server and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As a PAM solution, Secret Server performs all the use cases in our environment."
"The live recording is a very useful feature."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"Stability-wise, I think it is a very good solution."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"It is great for identity governance."
"Whoever built it from the ground up, they understand how an organization is laid out."
"The interface is very friendly, colorful, and bold."
"We have received good support from the tech support team."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"The nonclustered index is working in an area with a problem that needs improvement."
"They need to have zero tier and active-active setup with zero minimum downtime, which they are working on it. "
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"The management console could be improved."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"They should include some assignments in the test environment to explore the product's features."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"They need to do a little bit more on the mainframe side."
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IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. IBM Security Secret Server is rated 8.2, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". IBM Security Secret Server is most compared with Delinea Secret Server, CyberArk Privileged Access Manager and Delinea Privileged Access Service, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server. See our IBM Security Secret Server vs. Symantec Privileged Access Manager report.
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