Compare CafeX vs. Moxie

CafeX is ranked 4th in Live Chat while Moxie is ranked 3rd in Live Chat. CafeX is rated 0, while Moxie is rated 0. On the other hand, CafeX is most compared with LivePerson LiveEngage and LiveChat, whereas Moxie is most compared with LivePerson LiveEngage, eGain and Genesys.
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CafeX Logo
369 views|280 comparisons
Moxie Logo
389 views|299 comparisons
Ranking
4th
out of 16 in Live Chat
Views
369
Comparisons
280
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
3rd
out of 16 in Live Chat
Views
389
Comparisons
299
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 74% of the time.
Compared 26% of the time.
Compared 52% of the time.
Compared 27% of the time.
Compared 21% of the time.
Also Known As
Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
Learn
CafeX Communications
Moxie Software
Overview

CafeX Live Assist provides customers live access to experts right from your website and apps with screen sharing, video chat, co-browse and more. It provides with a simple code to start co-browsing immediately from a browser or mobile app without installation and telephony integration. Unlike most co-browsing technologies, CafeX avoids sharing the Document Object Model (DOM) between the user and the expert, because DOM can create browser compatibility issues and lacks support for native mobile apps. CafeX's unique technology supports co-browsing on iOS and Android and avoids formatting inconsistencies between browsers. Live Assist ensures that sensitive information, fields and regions are hidden from the expert's view. This enterprise-ready solution also works with existing business collaboration systems to ensure IT investments are protected.

Moxie anticipates what customers want, connecting and engaging with them through the entire digital journey across devices. Through Moxie’s solutions, including Live Chat, Email, Knowledge, and Web Self-Service companies have the ability to deliver the right engagement offer via the right channel to increase total customer value.
Offer
Learn more about CafeX
Learn more about Moxie
Sample Customers
JurisLinkEpson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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