Cisco CVP vs. Interactive Intelligence IVR

Cisco CVP is ranked 6th in IVR Systems vs Interactive Intelligence IVR which is ranked 7th in IVR Systems. Cisco CVP is most compared with Interactive Intelligence IVR, Aspect Unified IP and Genesys Voice Platform. Interactive Intelligence IVR is most compared with Cisco CVP, Avaya Aura and Cisco CCX.
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Ranking
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835
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550
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0
Followers
18
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N/A
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711
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412
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13
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1
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1
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5.0

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Top Comparisons
Compared 23% of the time.
Compared 16% of the time.
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Compared 25% of the time.
Also Known As
CVP
Website/Video
Cisco
Genesys
Null Vendor
Overview
Cisco Unified Customer Voice Portal (Unified CVP) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. This award-winning product provides IP-based self‑service and call routing. It combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers, either as a standalone Interactive-Voice-Response (IVR) system or transparently integrated with a contact center.
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Sample Customers
Sony Marketing (Japan) Inc.Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz
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