Cisco CVP vs. Interactive Intelligence IVR

As of April 2019, Cisco CVP is ranked 5th in IVR Systems vs Interactive Intelligence IVR which is ranked 7th in IVR Systems. Cisco CVP is most compared with Nuance IVR, Cisco CCX and Interactive Intelligence IVR. Interactive Intelligence IVR is most compared with Cisco CVP and Avaya Aura.
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Cisco CVP Logo
940 views|517 comparisons
Interactive Intelligence IVR Logo
726 views|331 comparisons
Ranking
5th
out of 14 in IVR Systems
Views
940
Comparisons
517
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
7th
out of 14 in IVR Systems
Views
726
Comparisons
331
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 26% of the time.
Compared 21% of the time.
Also Known As
CVP
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Cisco
Genesys
Overview
Cisco Unified Customer Voice Portal (Unified CVP) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. This award-winning product provides IP-based self‑service and call routing. It combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers, either as a standalone Interactive-Voice-Response (IVR) system or transparently integrated with a contact center.
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Learn more about Interactive Intelligence IVR
Sample Customers
Sony Marketing (Japan) Inc.Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz
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