Cisco CVP vs. Interactive Intelligence IVR

Cisco CVP is ranked 6th in IVR Systems vs Interactive Intelligence IVR which is ranked 7th in IVR Systems. Cisco CVP is most compared with Interactive Intelligence IVR, Nuance IVR and Cisco CCX. Interactive Intelligence IVR is most compared with Cisco CVP, Avaya Aura and Cisco CCX.
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Cisco CVP Logo
883 views|554 comparisons
Interactive Intelligence IVR Logo
716 views|378 comparisons
Ranking
6th
out of 14 in IVR Systems
Views
883
Comparisons
554
Reviews
0
Followers
18
Avg. Rating
N/A
7th
out of 14 in IVR Systems
Views
716
Comparisons
378
Reviews
0
Followers
13
Avg. Rating
N/A

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Top Comparisons
Compared 18% of the time.
Compared 17% of the time.
Also Known As
CVP
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Cisco
Genesys
Overview
Cisco Unified Customer Voice Portal (Unified CVP) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. This award-winning product provides IP-based self‑service and call routing. It combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers, either as a standalone Interactive-Voice-Response (IVR) system or transparently integrated with a contact center.
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Learn more about Interactive Intelligence IVR
Sample Customers
Sony Marketing (Japan) Inc.Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz

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