We performed a comparison between Cisco Duo and PingFederate based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"It is a good solution for hybrid environments and VPN."
"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"The most valuable feature is multifactor authentication."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"For the back-end, there could be a few more security features applied."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"The technical engineers in the first line of support should improve their knowledge."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"It requires some expertise to set up and manage."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while PingFederate is ranked 10th in Single Sign-On (SSO) with 4 reviews. Cisco Duo is rated 8.8, while PingFederate is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of PingFederate writes " A highly stable tool offering extremely helpful technical support to its users". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas PingFederate is most compared with Microsoft Entra ID, Symantec Siteminder, PingID, Microsoft Active Directory and CyberArk Identity. See our Cisco Duo vs. PingFederate report.
See our list of best Single Sign-On (SSO) vendors and best Authentication Systems vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
