We performed a comparison between Cisco Duo and RSA Authentication Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"The anti-phishing feature is the most valuable."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"The most valuable feature is the provision part. The mapping and the logging is also very good. In addition, the troubleshooting, from a console point of view, is easy for administration and on the provisioning and logging part."
"It is a stable solution. I would rate the stability a nine out of ten."
"The most valuable feature is the SecurID."
"Easy setup, deployment, and integration in different infrastructures, including virtual ones."
"It is a good solution for token identification."
"It stands out as a comprehensive and adaptable solution that excels in both on-premises and cloud-based authentication, offers strong security with multi-layered authentication, and boasts a well-maintained product with reliable performance."
"I have found RSA Authentication Manager to be scalable."
"The technical engineers in the first line of support should improve their knowledge."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"The dashboard needs to be improved."
"Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"We found technical support was not very responsive to our requests for assistance."
"Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."
"There is room for improvement in the RSA support."
"We have encountered issue when trying to expand this particular solution for a large set of users across the country."
"We are not planning on using the solution in the future."
"Our major problem is the authentication via Microsoft, via Microsoft cloud systems. This is our major aim, to be a valued product for the future. The biggest problem is to work against cheap cloud systems. Cloud identification is our main problem at this time."
"Perhaps parts of the the user interface should become more intuitive."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while RSA Authentication Manager is ranked 14th in Authentication Systems with 10 reviews. Cisco Duo is rated 8.8, while RSA Authentication Manager is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of RSA Authentication Manager writes "A highly effective and versatile solution that excels in terms of security, integration, scalability, and customer support". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Silverfort, whereas RSA Authentication Manager is most compared with Microsoft Entra ID, RSA SecurID, RSA Adaptive Authentication, Fortinet FortiAuthenticator and Thales Authenticators. See our Cisco Duo vs. RSA Authentication Manager report.
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