We performed a comparison between Cisco Secure Email Threat Defense and Trellix Collaboration Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The good part is that you don't have to configure it, which is very convenient."
"Does a thorough job of examining email and URLs for malicious content."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"It's very easy to deploy and configure."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"Secure Email Threat Defense's scalability is good."
"This solution is easy to use."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"The product protects my email."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"We can control this solution from the cloud and are able to access it from wherever we are."
"FireEye is good for malware depicting and security."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"FireEye Email Security is easy to use."
"The company should focus on adding threats that the solution is currently unable to detect."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The UI needs to be more user-friendly."
"The custom alerts have to improve a lot."
"There is room for improvement in terms of reporting."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The pricing could always be better."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"We encounter issues while searching for missing emails."
"This solution could be improved by integration with Sandbox."
"The solution is a bit expensive."
"Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"The custom tailoring is limited."
"The solution needs better support."
"In general, our company should make the tool more robust to protect our systems."
"The spam detection feature could be better."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"If they want to be the primary or best solution, they need to have better email management features."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Cisco Secure Email Threat Defense Pricing and Cost Advice →
More Trellix Collaboration Security Pricing and Cost Advice →
Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 13 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Trellix Collaboration Security is rated 8.6. The top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". On the other hand, the top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Kiteworks, Microsoft Exchange Online Protection (EOP), Abnormal Security and Armorblox, whereas Trellix Collaboration Security is most compared with Cisco Secure Email, Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security and Fortinet FortiMail. See our Cisco Secure Email Threat Defense vs. Trellix Collaboration Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.