We performed a comparison between Trend Micro XDR and Cisco SecureX based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to threat prevention, real-time visualization, and ability to prioritize network-based detection and response. Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering.
Comparison Results: Our users prefer Trend Micro XDR over Cisco SecureX. Trend Micro XDR is praised for its comprehensive attack view, high detection rate, and easy setup. Cisco users say SecureX would benefit from better documentation and search features.
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"Having a single pane of glass for all Microsoft security services makes everything much easier. A security analyst can go to a single portal and see everything in one view. The integration of everything into one portal is a huge benefit."
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR."
"We are connected to Microsoft and have every laptop enrolled. This acts as an endpoint. The tool helps me check security and compliance. I can also check what a device is doing."
"It has been great for us. Previously, we didn't have a solution to protect us, especially from malware, whereas now, we are getting protection up front, especially from the malware attacks coming through emails or endpoints."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"Integrates well with our existing security infrastructure."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The automation and orchestration tools are the most valuable features."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"I like the workbench. It is a view of all the alerts or problems in your estate. The visibility that it provides to engineers is very useful. It is one thing having lots of alerts. It is another thing to have something to correlate all your alerts into a workbench for you so that you can see what is going on."
"Trend Micro XDR is stable, scalable, and reasonably priced."
"We can scale the product as needed."
"One of the features I like in Trend Micro XDR is that you can drill down on the root-cause analysis for anything you find on the solution. I also like that it works for detection purposes. Behavior analytics is also what I like most about Trend Micro XDR. I love that it has features such as behavior detection, program detection, and memory scanning. By default, the solution protects against spyware, apart from the normal virus scan. Smart Scan and DLP are also available in Trend Micro XDR which I like as well."
"I can prevent my environment from different types of attacks based on what I see in the Vision One console."
"The centralized visibility is good."
"The integration is also nice because there are many external tools that we can connect to the platform, such as configuration management tools. Because the platform is integrated, I can manage almost the whole company across our global organization."
"Stability could be improved by avoiding frequent changes to the interface."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"The console is missing some features that would be helpful for a managed services provider, like device and user management."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"The Defender agent itself is more compatible with Windows 10 and Windows 11. Other than these two lines, there are so many compatibility issues. Security is not only about Microsoft. The core technical aspects of it are quite good, but it would be good if they can better support non-Microsoft solutions in terms of putting the agents directly into VMware and other virtualization solutions. There should be more emphasis on RHEL and other operating systems that we use, other than Windows, in the server category."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"Enhancing automation capabilities could further improve the product."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"what's missing right now is the multi-tenant capability."
"Remediation stuff could be integrated into the product's automation."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"They should increase their potential for third-party integrations."
"The support should be improved."
"Having more variables within the playbook would be useful. It would allow us to have more refined playbooks for the business. It would allow us to take stronger action through a playbook. It will give us confidence to target a particular area of business where our risk tolerance might be higher or lower. We would like to have more granular playbooks."
"While blocking an IP address restricts access for 30 days, it eventually becomes accessible again."
"Trend Micro doesn't have the next-generation firewall."
"The agent system is very slow, it needs to improve its performance."
"We'd like to see a few more integrations."
"They have a DLP module in Tredn Moicros and they need to enhance its capabilities."
Cisco SecureX is ranked 12th in Extended Detection and Response (XDR) with 13 reviews while Trend Vision One is ranked 5th in Extended Detection and Response (XDR) with 42 reviews. Cisco SecureX is rated 9.0, while Trend Vision One is rated 8.6. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Splunk SOAR, Cisco Secure Network Analytics, Fortinet FortiSOAR and Microsoft Defender for Cloud, whereas Trend Vision One is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Trend Micro Apex One and Intercept X Endpoint. See our Cisco SecureX vs. Trend Vision One report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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