Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VMware Horizon Air comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and VMware Horizon Air based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, VMware, Citrix and others in Virtual Desktop Infrastructure (VDI).
To learn more, read our detailed Virtual Desktop Infrastructure (VDI) Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost.""The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks.""The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen.""It is user-friendly and easy to use.""ICA/HDX optimization policies.""I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients.""The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure.""The App is the most valuable feature."

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"The solution has proven to be very stable.""The solution is good for providing dedicated resources for dedicated users."

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Cons
"There are many latency and slowness issues, which are things looked after by Citrix.""Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI.""For us, pricing is the most important feature to improve.""The initial setup is complex.""Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case.""Their customer support can be improved a lot as it lacks a lot of knowledgeable help.""We would like to be able to provide VDI, a full desktop, to each of our users.""As an end-to-end solution for implementing Zero Trust principles I would rate it a six or a seven out of 10, because it doesn't cover all aspects of Zero Trust. There are quite a few aspects you need to cover."

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"It's a costly product. It would help if they could offer it at a discount.""We have experienced some connectivity issues."

More VMware Horizon Air Cons →

Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
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    Average Words per Review
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    Rating
    7.5
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    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    VMware Horizon Air simplifies the delivery of Windows desktops and applications as a cloud service. IT can save time and money, without sacrificing enterprise requirements for security and control. End users are more productive, with a complete workspace they can access from any device, anywhere.
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Wildlands Adventure Zoo, Medic Mobile, IBM, Seventy Seven Energy, Baystate Health, Osis, Oxford University, Columbia University, Siemens, Cardinal Health, Ashdod Port, Vasakronan, Sydney Adventist Hospital, University of Derby
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    No Data Available
    Buyer's Guide
    Virtual Desktop Infrastructure (VDI)
    April 2024
    Find out what your peers are saying about Microsoft, VMware, Citrix and others in Virtual Desktop Infrastructure (VDI). Updated: April 2024.
    768,740 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon Air is ranked 27th in Virtual Desktop Infrastructure (VDI). Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon Air is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon Air writes "VMware Horizon Air vs. Citrix Workspace Cloud". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas VMware Horizon Air is most compared with VMware Workspace ONE and VMware Horizon View.

    See our list of best Virtual Desktop Infrastructure (VDI) vendors.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.