Mark RodrigueIT Admin / Manager at a retailer
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"A stable solution."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security."
"The most valuable feature is the hardware-assisted platform module."
"The reporting functionality needs to be improved."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"Malware needs improvement."
"This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll."
"Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"Email alerts should be available in real-time."
"You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
"In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
"The licensing was all transferred."
"Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
"Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
"There are additional fees for adding features."
"We would always like it to be cheaper and save more money. However, we are getting the value from it."
"When compared to other solutions on the market, it is relatively fair."
"They are not the most expensive vendor. There are much more expensive vendors. They are not cheap, but they are not the most expensive. They are somewhere in the middle."
"We were able to get reasonable pricing that matches the ROI we want, so I think that it is the correct price point."
"The price of this solution was within our budget and I think that it will suit most SMBs."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
Clearswift SECURE Email Gateway (SEG) offers cyber-attack protection and outbound data loss prevention for secure email collaboration. With its legacy in the MIMEsweeper for SMTP technology, the Clearswift SEG incorporates the latest in inbound threat protection (Sophos and/or Kaspersky AV), a multi-layer spam defence mechanism, multiple encryption options, deep content inspection control on size and types of attachments and Adaptive Redaction features.
Perception Point is a Prevention-as-a-Service company, offering fast interception of any content-based attack across all collaboration channels including email, cloud storage, CRM apps, and messaging platforms. The company prevents phishing, BEC, spam, malware, Zero-days, N-days well before it reaches the enterprise’s end-users. Deployed in minutes with no change to the enterprise’s infrastructure, our solution conforms with any policy and requires zero fuss from IT teams. On top of that, the company offers a significant added value service through our Incident Response team that serves as a force multiplier to the enterprise’s SOC team.
Perception Point's unique technology, which folds 7 different detection layers to provide a single verdict, has been recognized by Gartner and has proven time and time again to deliver the most effective ROI when compared to leading cyber solutions. As a result, the company now serves many global enterprises of all sizes and across all verticals, including Telecom, Food & Beverage, Tech, Healthcare, and more.
Clearswift SECURE Email Gateway is ranked 19th in Email Security with 1 review while Perception Point Advanced Email Security is ranked 6th in Email Security with 5 reviews. Clearswift SECURE Email Gateway is rated 8.0, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of Clearswift SECURE Email Gateway writes "Stable, but malware needs improvement and customer support is poor". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Responsive support, saves us time dealing with threats, but the email notifications should be customizable ". Clearswift SECURE Email Gateway is most compared with Proofpoint Email Protection, Forcepoint Email Security, Mimecast Email Security with Targeted Threat Protection, Symantec Messaging Gateway and Microsoft Exchange Online Protection, whereas Perception Point Advanced Email Security is most compared with .
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.