CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.
Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
• Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
• Map & understand the Customer Journey.
• Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
• Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
• Close the loop on customer issues with real-time notifications.
• Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
• Make Customer Experience Management an integral part business process.
Everise CX delivers award-winning omnichannel, multilingual customer experience solutions to some of the world's most important brands. From Fortune 1000 giants to Silicon Valley Unicorns to high-growth startups, we continually innovate to exceed our clients' most exacting demands of scale and quality
University of Essex,
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CloudCherry is ranked 20th in Customer Experience Management while Everise CX is ranked 28th in Customer Experience Management. CloudCherry is rated 0.0, while Everise CX is rated 0.0. On the other hand, CloudCherry is most compared with , whereas Everise CX is most compared with .
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