We performed a comparison between Code42 Incydr and Elastic Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have FortiEDR installed on all our systems. This protects them from any threats."
"It is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The price is low and quite competitive with others."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"It has quite a bit of flexibility in configuring backup sets."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"Risk factors can be adjusted for all intricate details."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"It required very little ongoing maintenance once setup."
"The solution has a good community surrounding it for lots of helpful documentation for troubleshooting purposes."
"Elastic Security is a highly flexible platform that can be implemented anywhere."
"The stability of the solution is good."
"The product has huge integration varieties available."
"The most valuable feature is the scalability. We are in Indonesia, more engineers understand Elastic Security here. So it is easier to scale and also develop. In features, the discovery to query all the logs is very important to us. It is very easy, especially with the query function and the feature to generate alerts and create tools. Sometimes we use the alert security dashboard to monitor our clients."
"One of the most valuable features of this solution is that it is more flexible than AlienVault."
"The cost is reasonable. It's not overly pricey."
"It's very stable and reliable."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"ZTNA can improve latency."
"The dashboard isn't easy to access and manage."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution is not stable."
"There doesn't seem to be any feature that is lacking."
"I think one we can improve is the compression."
"What I think could be improved is how I get support."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"The application, written in Java, required far more system resources on a Client than other solutions."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"You can't always filter out data that you'd like to."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"It would be better if Elastic Security had less storage for data. My customers do not like this. Other vendors have local support in different countries, but Elastic Security doesn't. I would like to have Operational Technology (OT) security in the next release."
"There isn't really a very good user experience. You need a lot of training."
"Elastic Security has a steep learning curve, so it takes some time to tune it and set it up for your environment. There are some costs associated with logging things that don't have value. So you need to be cautious to only log things that make sense and keep them around for as long as you need. You shouldn't hold onto things just because you think you might need them."
"With Elastic Security, the challenge arises from the fact that there is a learning curve in relation to queries and understanding the query language provided to extract usable data."
"Sometimes, the solution isn't the easiest to use."
"The setup process is complex. You need a solid working knowledge of networking, operating systems, and a little programming."
"Its documentation should be a bit better. I have to spend at least a couple of hours to find the solution for a simple thing. When we buy Elastic, training is not included for free with Elastic. We have to pay extra for the training. They should include training in the price."
Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews while Elastic Security is ranked 16th in Endpoint Detection and Response (EDR) with 58 reviews. Code42 Incydr is rated 9.0, while Elastic Security is rated 7.6. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of Elastic Security writes "A stable and scalable tool that provides visibility along with the consolidation of logs to its users". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Morphisec and Backup and Restore for SharePoint & Microsoft Office 365, whereas Elastic Security is most compared with Wazuh, Splunk Enterprise Security, Microsoft Sentinel, IBM Security QRadar and Microsoft Defender for Endpoint. See our Code42 Incydr vs. Elastic Security report.
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