We performed a comparison between Commvault Cloud and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"The product is a reliable solution."
"The solution’s user interface for managing the on-prem environment is good."
"The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well."
"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."
"We are using a KVM system in our cloud, and this solution works very well with it."
"This is a very stable product."
"It is a stable solution."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"Technical support has been very helpful when we have issues."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"It's a centralized, easy-to-use solution empowering RBAC management, monitoring, notifications, extensive logging, and backup schedules for standalone as well as groups of the same types of environments. The cloning capabilities accelerate development."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"The tool must improve the 1-Touch recovery of Oracle and Active Directory."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"The solution must provide deception files across the network."
"Its technical support could be better."
"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."
"The Dashboard view needs to be more compressed with better ease of access and drill-down features. They should also reinstate Linux filesystem backups of storage volumes (which existed in the prior version)."
"It needs to support vSphere 6.7."
"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"The replication feature needs improvement in future releases."
"The product lags in terms of availability."
"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while NetApp SnapCenter is ranked 40th in Backup and Recovery with 24 reviews. Commvault Cloud is rated 8.6, while NetApp SnapCenter is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, NetApp Cloud Backup, Veritas NetBackup and Rubrik. See our Commvault Cloud vs. NetApp SnapCenter report.
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