What is most valuable?
The most valuable feature is the RBAC, the Role-Based Access Control. In our managed services, we can have different layers of security. Our customers can see their backups and some customers can do…
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Because of the Role-Based Access Control, customers don't have to call our managed services representatives to do a restore, they can do it themselves. It's faster, easier, and more convenient.What needs improvement?
The reporting could be better. It's good, but reporting of the jobs could be better.What's my experience with pricing, setup cost, and licensing?
Pricing is very good because if you already have NetApp controllers, then it's included. There's no added cost for SnapCenter.Which solution did I use previously and why did I switch?
We used Virtual Storage Console from NetApp before and we used a third-party enterprise backup solution. We switched to SnapCenter because of ease of use and cost.What other advice do I have?
Do a PoC to see if it's a viable product for you. In our company, we have about 20 users of SnapCenter. They are managed services backup administrators. Our management also uses the reporting. On the…
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