Corizon vs Vertical Solutions VContactCenter comparison

Corizon is a user interface driven mashup technology enables access to all call center information. It allows to combine data, content and services from a wide range of diverse and disparate applications to offer a simplified and unified view of customer information to contact center agents. Corizon's unique UI services can create composite applications without needing to understand underlying technical complexity. It Combine visual "building blocks" provided by Corizon's UI Service Provider and then use Corizon's Composer to access and combine UI services, delivering a composite user interface. It also Enables efficient upstream publishing with no more lost information between customer sessions and easier legacy system updates. Corizon's focus on reusable visual mashable components leads to rapid prototyping, development and deployment and brings together thick, thin and legacy source applications, providing the benefits of true integration without the cost of replacing or rebuilding your original systems in complex environments.

VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seamless consistent support based on proven business processes, and run an efficient operation. With VContactCenter, you can grow and change to meet new business challenges and opportunities. This contact center CRM is available for all environments - on-premise, via private cloud, or SaaS/public cloud.