We performed a comparison between Cortex XDR by Palo Alto Networks and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Meanwhile, Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education. Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: Some customers were impressed with Palo Alto's support, while others reported mixed experiences. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: Cortex XDR creates value by ensuring system and data security rather than a financial return on investment. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
Comparison Results: Our users prefer Cortex XDR over Trend Micro XDR. Cortex XDR offers a robust and user-friendly platform with advanced features like threat identification and detection and seamless integration with other solutions. Users appreciate the simplicity and efficiency of its installation process. Trend Micro XDR falls short in terms of integration capabilities and receives mixed reviews regarding technical support.
"Its most significant advantage lies in its affordability."
"The solution is well integrated with applications. It is easy to maintain and administer."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"The integration with other Microsoft solutions is the most valuable feature."
"Advanced hunting is good. I like that. We can drill down to lots of details."
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
"Palo Alto is constantly adding new features."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
"It has pretty much everything we need and works well within the Palo Alto ecosystem."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"For scalability, I would give a rating of ten out of ten."
"I appreciate the value of real-time activity monitoring."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"They were one of the companies, early on, that spent a lot of time integrating their toolsets, and I was really impressed with that... the endpoint management system could reach out to the Deep Discovery system on the network and pick up something that it perceived as a suspicious object."
"I like the workbench. It is a view of all the alerts or problems in your estate. The visibility that it provides to engineers is very useful. It is one thing having lots of alerts. It is another thing to have something to correlate all your alerts into a workbench for you so that you can see what is going on."
"VisionOne offers a clear window into the security posture of our endpoints."
"I'm satisfied with the level of coverage. The policies have been very useful and detailed."
"I can prevent my environment from different types of attacks based on what I see in the Vision One console."
"In the Microsoft Azure Portal, in Active Directory, if there is anything on the user it will provide you with the information, but you still have to go through it a bit. And sometimes, I have experienced difficulties in understanding the information, especially because the synchronization between Microsoft Intune and the devices that are connected to the user in Azure Active Directory takes a lot of time."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"The management and automation of the cloud apps have room for improvement."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"We would also like to have advanced tech protection and email scanning."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"The zero trust is a bit complicated compared to other parts of the solution."
"Having more variables within the playbook would be useful. It would allow us to have more refined playbooks for the business. It would allow us to take stronger action through a playbook. It will give us confidence to target a particular area of business where our risk tolerance might be higher or lower. We would like to have more granular playbooks."
"While the continuous addition of features is commendable, the sheer volume of changes makes it difficult to stay abreast of the latest developments."
"The support documentation could be more comprehensive."
"The integration with third-party tools and with on-premises Active Directory needs improvement."
"While blocking an IP address restricts access for 30 days, it eventually becomes accessible again."
"The information captured by Trend Vision One needs to be more detailed."
"The area for improvement is mobile security. We have just finished a proof of concept for Zero Trust Secure Access. We withdrew from this PoC because it does not have that many points for proxy across Europe. Our organization is across Europe... At this time, they are only located in Germany and the UK."
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Cortex XDR by Palo Alto Networks is ranked 3rd in Extended Detection and Response (XDR) with 80 reviews while Trend Vision One is ranked 5th in Extended Detection and Response (XDR) with 42 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trend Vision One is rated 8.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Trend Micro Apex One, whereas Trend Vision One is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Trend Micro Apex One and Kaspersky Endpoint Detection and Response Expert. See our Cortex XDR by Palo Alto Networks vs. Trend Vision One report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.