We performed a comparison between CyberArk Identity and OpenText Connected MX based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."I found the solution to be stable."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The initial setup of CyberArk Identity was straightforward."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The integration features are the most valuable. The integration is specific to each solution. It works well with SQL and Oracle databases and so on."
"The user interface could be improved."
"I'm not sure what needs improvement. It is a good platform."
"More integrations would be better."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"We would like to see an improvement in the ability to manage mobile devices."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"On the exchange server, you do not have the best options for adjusting your mailbox. This feature is not included. Also, disaster recovery backups can be improved. Some other solutions, such as HP Data Protector, have more features."
Earn 20 points
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while OpenText Connected MX is ranked 9th in Mobile Data Protection. CyberArk Identity is rated 8.2, while OpenText Connected MX is rated 10.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of OpenText Connected MX writes "The primary function of it is to back it up off-site so that if you ever have any kind of data corruption, data loss, that you can easily recover that data". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas OpenText Connected MX is most compared with .
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