We performed a comparison between CyberArk Identity and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The setup, via cloud, is simple."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The initial setup of CyberArk Identity was straightforward."
"CyberArk Identity is a mature product."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"Provisioning in multiple environments."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"Provides good authorization and authentication system functionality."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"I'm not sure what needs improvement. It is a good platform."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"We would like to see an improvement in the ability to manage mobile devices."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"They can include the Mobile Device Management (MDM) feature."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"The solution could be easier to use and I found it to be very complex involving many steps."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"I would like to see more Cloud management from this product."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"The user interface is not very user-friendly."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"Additional details during account aggregation failures to help quick troubleshooting."
"SailPoint IdentityIQ has a primitive AI engine."
CyberArk Identity is ranked 7th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 17 reviews while SailPoint IdentityIQ is ranked 4th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 61 reviews. CyberArk Identity is rated 8.2, while SailPoint IdentityIQ is rated 8.2. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, PingFederate and VMware Workspace ONE, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Microsoft Identity Manager. See our CyberArk Identity vs. SailPoint IdentityIQ report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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