We performed a comparison between Cybereason Managed Detection & Response and Symantec Cyber Security Services [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The case interface is Binary Defense MDR's most valuable feature."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"This product has a feature-rich environment that fill the needs of those looking for antivirus but it is more than just a solution for antivirus and cybersecurity services."
"The most valuable features are the firewall and the IPS."
"The technical aspects and the features of this product are all good."
"The most valuable feature is the management portal."
"The solution offers good device control."
"The solution is very easy to use. It's not very complicated."
"The current reporting system could benefit from improvement."
"I would like to see more frequent check-ins with our security status."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"The stability of the solution could use a lot of improvement. It was our biggest concern."
"Technical support is the one thing about this solution that is not good."
"As far as new ransomware and the next-generation malware is concerned, Symantec is not quite up to the mark."
"The reporting has fallen behind competing products and needs to be updated to meet or beat the competition."
"The solution needs to improve its reporting functionality. That's lacking right now. They need to change the layout or make it more functional."
"This solution needs to improve with respect to zero-day attack response."
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Cybereason Managed Detection & Response is ranked 23rd in Managed Detection and Response (MDR) with 1 review while Symantec Cyber Security Services [EOL] doesn't meet the minimum requirements to be ranked in Managed Detection and Response (MDR). Cybereason Managed Detection & Response is rated 8.0, while Symantec Cyber Security Services [EOL] is rated 7.8. The top reviewer of Cybereason Managed Detection & Response writes " A scalable tool with an easy initial setup phase useful to deal with incident response". On the other hand, the top reviewer of Symantec Cyber Security Services [EOL] writes "Mature, stable, and reduces threats.Symantec Managed Security Services has been relatively easy to deploy and operate. Symantec's support is knowledgeable at the lowest tier and responsive". Cybereason Managed Detection & Response is most compared with Arctic Wolf Managed Detection and Response, whereas Symantec Cyber Security Services [EOL] is most compared with .
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