We performed a comparison between IBM Security QRadar and Cynet based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Cynet offers strong ransomware protection and an intuitive interface. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Customers generally think Cynet is affordable and a good value for its features.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data.
Comparison Results: Our users prefer IBM Security QRadar over Cynet. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"The integration, visibility, vulnerability management, and device identification are valuable."
"Its most significant advantage lies in its affordability."
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"It's a very scalable tool that can be used in a very small environment or in a very large environment. Everything can be managed from a simple dashboard and can be scaled up or down depending on the customer's environment."
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"The ability to hunt that IM data set or the identity data set at the same time is valuable. As incident response professionals, we are very used to EDRs and having device process registry telemetry, but a lot of times, we do not have that identity data right there with us, so we have to go search for it in some other silo. Being able to cross-correlate via both datasets at the same time is something that we can only do in Def"
"It provides good protection from ransomware and malware attacks. It is very good as compared to other products. If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support."
"The interface is exceptionally clear and easy to understand."
"We are using almost all of the features and we find it quite good overall."
"A reliable security system that automatically quarantines anything suspicious."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation."
"It is quite stable. I would rate the stability of the solution a nine out of ten."
"We are protecting all our workstations."
"We find predictive analysis capabilities valuable."
"The feature that I have found most valuable is how it monitors the real network. That is its leading security feature."
"I have found its network traffic log, network bit log, and QBI most valuable."
"I like the graphical interface. It's so good and easy."
"One of the most valuable features of this solution is it has very good data correlation."
"It is suitable for large companies with critical infrastructure. For our clients, robustness, availability at a high level, and the level of references and experiences connected to the solution are important."
"The features that I have found most valuable in QRadar are its data enrichment, use case creations, and adding references - those kinds of features are very good. Also QRadar's event filtration and device integration are perfect."
"We've found the technical support to be very good."
"The management and automation of the cloud apps have room for improvement."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."
"The data recovery and backup could be improved."
"The logs could be better."
"When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"Linux servers are not supported."
"Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."
"One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."
"I think the technical support could be better."
"In future releases, I would like to see cloud security aspects included."
"I would like to see support for mobile protection and some additional reports included."
"We'd like something that makes it easier to manage specific points."
"The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."
"The reporting system could use some upgrading."
"When it comes to what could be better, it is always what others are trying to do and what is the roadmap. It can have more integration. It should have more flexible RESTful APIs for integration with applications. These are the things that are always in demand for any of the SIEM solutions, not only for QRadar. Integration is ever-evolving. Nowadays, different versions of mobile handsets are there and data is getting scattered. Users are using their personal handsets to keep the data of the organization. So, it should have a more flexible integration, irrespective of the flavor of the firmware and iOS or Android version. It should have an API that can seamlessly get integrated. It should also provide more flexible control and a more advanced or analytical view to see what exactly is happening across the globe or network. From wherever a user is connecting and accessing the enterprise data, it should give real-time visibility and predictive visibility about what exactly is happening. These things are already there, but there should be more advanced control in terms of managing the security."
"The only challenge with products like IBM is the EPS. You just have to be really on the events per second, as that's where the cost factor becomes a huge issue."
"The price of IBM Security QRadar is an area of concern where improvements are required."
"Technical support really needs to be improved. Right now, they aren't where they need to be at all."
"There are reports that I would like to generate that are either not included, or I cannot find."
"The solution can be improved by lowering the cost and bettering their technical support."
"IBM QRadar could improve the plugins and threat detection."
Cynet is ranked 4th in User Entity Behavior Analytics (UEBA) with 35 reviews while IBM Security QRadar is ranked 1st in User Entity Behavior Analytics (UEBA) with 198 reviews. Cynet is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform and Cortex XDR by Palo Alto Networks, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Cynet vs. IBM Security QRadar report.
See our list of best User Entity Behavior Analytics (UEBA) vendors, best Endpoint Detection and Response (EDR) vendors, and best Extended Detection and Response (XDR) vendors.
We monitor all User Entity Behavior Analytics (UEBA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
