We performed a comparison between Cynet and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Trend Micro XDR is commended for its holistic approach to threat prevention, real-time visualization, and ability to prioritize network-based detection and response. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Customers generally view Cynet's pricing and licensing experience as affordable and a good value for its features. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
"Setting up Microsoft 365 Defender is easy. It's a user-friendly solution that provides threat protection. It has good stability and scalability."
"Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"It has been great for us. Previously, we didn't have a solution to protect us, especially from malware, whereas now, we are getting protection up front, especially from the malware attacks coming through emails or endpoints."
"Advanced hunting is good. I like that. We can drill down to lots of details."
"Microsoft Defender XDR is scalable."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"The summarization of emails is a valuable feature."
"The interface is exceptionally clear and easy to understand."
"In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
"Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool."
"The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
"The visibility it gives is excellent."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"We are very satisfied with the level of performance we get."
"If some unusual activity happens on the network, such as I open administrator sessions in a short duration of an hour on many computers in the lab, it sends me an alert about my network saying that one user opened three, four, or five sessions in one hour. Similarly, if I try to play with the disk size on a computer, it will send me an alert, and it will also stop the operation."
"For scalability, I would give a rating of ten out of ten."
"The setup is fairly simple."
"One of the features I like in Trend Micro XDR is that you can drill down on the root-cause analysis for anything you find on the solution. I also like that it works for detection purposes. Behavior analytics is also what I like most about Trend Micro XDR. I love that it has features such as behavior detection, program detection, and memory scanning. By default, the solution protects against spyware, apart from the normal virus scan. Smart Scan and DLP are also available in Trend Micro XDR which I like as well."
"I'm satisfied with the level of coverage. The policies have been very useful and detailed."
"XDR provided a much more deep view into what is actually happening."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"The centralized visibility is good."
"The integration is also nice because there are many external tools that we can connect to the platform, such as configuration management tools. Because the platform is integrated, I can manage almost the whole company across our global organization."
"Sometimes, configurations take much longer than expected."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"Offboarding latency should be reduced. Even after a device has been successfully offboarded using a particular offboarding script, it still shows up as onboarded."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"The console is missing some features that would be helpful for a managed services provider, like device and user management."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"The support team is not competent or responsive."
"The command line interface could be improved."
"Increased application for SOAR abilities across interconnected devices would be a welcome improvement."
"I'd like to see more data loss prevention within the product."
"Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."
"I would like to see more emphasis on building the data lake and storing all endpoint data in the enterprise data lake so that data mining can be performed"
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"The reporting functionality in Cynet may not be as comprehensive or flexible as desired."
"The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."
"We've received some mild complaints that the documentation is sometimes not up to date."
"The information captured by Trend Vision One needs to be more detailed."
"The solution only supports Windows and Mac. It would be helpful if it could support other OS, such as Linux."
"It would be ideal if they could improve the control of connectivity between sensors."
"It is very expensive."
"The area for improvement is mobile security. We have just finished a proof of concept for Zero Trust Secure Access. We withdrew from this PoC because it does not have that many points for proxy across Europe. Our organization is across Europe... At this time, they are only located in Germany and the UK."
"The automation capabilities on-premises could be improved, as we currently have to manually activate servers and push policies."
"When you deploy these tools from Trend Micro, the integration and getting them to work together, are among the more difficult pieces of the puzzle. But when you get that set up and working, you're glad you did."
Cynet is ranked 14th in Endpoint Detection and Response (EDR) with 35 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 42 reviews. Cynet is rated 8.8, while Trend Vision One is rated 8.6. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, ESET Endpoint Protection Platform and Fortinet FortiEDR, whereas Trend Vision One is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Trend Micro Apex One and Symantec Endpoint Detection and Response. See our Cynet vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
