We compared Deep Instinct Prevention Platform and VirusTotal based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users were impressed by Deep Instinct’s AI-driven approach and ability to detect and prevent zero-day malware. They also appreciate its proactive defense mechanisms. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: Deep Instinct Prevention Platform could improve its documentation, forensic capabilities, and logging system. Users say Deep Instinct’s AI model could be more transparent, and the solution could be better adapted to multi-tenant use cases. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Ease of Deployment: Deep Instinct Prevention Platform is somewhat complex to set up, requiring multiple steps and some training. The total deployment time may take months. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Service and Support: Users praised Deep Instinct's customer service and support for their swift response and overall helpfulness. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Pricing: Deep Instinct Prevention Platform is cheaper than many competing solutions, and support is included with the basic license. VirusTotal is generally considered to be a cost-effective solution.
ROI: Deep Instinct Prevention Platform’s noteworthy benefits include time savings, reduced false positives, and effective prevention against unknown threats. VirusTotal has a positive ROI.
Comparison Results: Deep Instinct Prevention Platform offers a unique perspective on cybersecurity, with a focus on behavioral analysis and deep learning-based prevention. It also requires enhancements in its interface, administration, and logging system. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"Stability-wise, I rate the solution a ten out of ten."
"Deep Instinct's detection rate is close to 100 percent."
"It has the lowest false-positive ratio that I have come across. I have only had one which was a legitimate file that I had to whitelist. It was for one of the applications I was trying to install and integrate. But the false positive ratio is very low."
"The detection rate is very high. In all the testing with around 20 partners in different environments, quite a lot of them had installed with other anti-malware applications, like Sophos. This software can co-exist with those applications in the same machine. This is impressive."
"The CPU consumption is low compared to what I have been using in my current environment, which is Sophos. The footprint is a lot smaller, about a quarter of Sophos. It is very small."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"I really like the behavioral analysis feature, because it looks at all the different things, like arbitrary shellcode and reflective DLL. It looks at a lot of things that threat actors use as threat vectors to get into the environment."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"The most valuable feature is the worldwide malware information database."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"If the client is working remotely and doesn't have a VPN then the deployment is difficult to do."
"When things get done automatically, I would appreciate more logging of what's happening in the background... we should be able to backtrack from the log that gets uploaded to our cloud instance and see, forensically, what the root cause was."
"If they can bring some additional, complementary solutions, like network scanning and the like, that will help. If they had some sort of a firewall which could help detect DDoS attacks and other things, it would be an improvement"
"I would like to see improvement in the user interface so that the user has more control. For example, it would be good if a user could change their grouping if they want to be part of another group. Or if I want to right-click and scan a specific file that I just imported, that would be helpful. Sometimes you just want to do an extra scan to make sure you're safe."
"The Management Console is not localized."
"Some features are too resource intensive."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"I would like to see an improved user interface and some automation."
More Deep Instinct Prevention Platform Pricing and Cost Advice →
Deep Instinct Prevention Platform is ranked 10th in Anti-Malware Tools with 18 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 2 reviews. Deep Instinct Prevention Platform is rated 8.6, while VirusTotal is rated 9.0. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of VirusTotal writes "A highly stable solution that can be used to manually investigate data leaks, compromised information, and malware". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CylancePROTECT and Cisco Secure Endpoint, whereas VirusTotal is most compared with Cuckoo Sandbox, Microsoft Defender for Endpoint, MetaDefender, ANY.RUN and Hatching Triage. See our Deep Instinct Prevention Platform vs. VirusTotal report.
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