Korede OlatunjiApplication Manager at Huntington Bancshares Incorporated
Anonymous UserOwner at a computer software company
Anonymous UserSystem Administrator at a consultancy
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"The most valuable features of this solution are the IPS and the integration with ISE."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"I am really satisfied with the technical support."
"It is a very stable program."
"The solution's integration capabilities are excellent. It's one of the best features."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"Good detections for PowerShell. and good user interface."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"The most important thing is that it is for prevention. It prevents attacks of any type of malware. Normally, what we've seen in other products is that they are not for prevention. They isolate a possible threat that they don't understand or know about, and then they check it with our database to see if it needs any correction or elimination. This means that the threat is already inside a customer's base, whereas Deep Instinct prevents a threat from getting in. Prevention is basically done by an agent in each installation, PCU, or product. An agent has its own intelligence to be able to detect if it should stop a threat or not. It has been taught. It is like a brain that has been taught to react according to any possible threat. Deep Instinct is very light. It doesn't take too much CPU attention or memory. It doesn't slow down the performance. You don't really realize any change in the performance, which makes it very different from other solutions. They are usually heavy for the users."
"Threat protection has always worked well."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"The most valuable feature is the virus and malware detection capability."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"The feature I find most useful is the console for reporting."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"The features I find the most valuable are the protection, the encryption, and the DLP."
"The solution needs more in-depth analytics."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened."
"The reporting and analytics areas of the solution need to be improved."
"I would like more seamless integration."
"The technical support is very slow."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"Reporting on incidents needs improvement."
"If the client is working remotely and doesn't have a VPN then the deployment is difficult to do."
"Some features are too resource intensive."
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"This latest version has proven unreliable for management and installation."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"This solution needs better compatibility with services and applications."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"If Symantec wants to improve, they should have a single event for all their products."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"The detection and response can always be improved."
"The costs of 50 licenses of AMP for three years is around $9,360."
"The price is very good."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We are a nonprofit. The MSP had provides pretty decent nonprofit rates for us. This was one of the key factors that made us choose Deep Instinct over its competitors who were significantly more expensive."
"Its pricing is too high, but that is not because of the product. It is expensive because of the cost of the console. You need a console to control the whole thing, but the console is expensive. You have to split this cost among all possible users. Normally, to be able to make it economically attractive, you need at least 1,000 agents, PCs, or users. If you have a customer with 300 to 500 agents, PCs, or users, it becomes too pricey."
"We receive a discounted price for this solution because we are a non-profit organization."
"The problem is Symantec is more expensive than other vendors."
"The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee."
"We pay our licensing fees on a yearly basis, and everything is included in that price."
"Its price should be reasonable."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"The EDR options are costlier than other products."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Deep Instinct is the first and only company applying end-to-end deep learning to cybersecurity. Deep learning is inspired by the brain’s ability to learn. Once a brain learns to identify an object, its identification becomes second nature. Similarly, as Deep Instinct’s artificial deep neural network brain learns to prevent any type of cyber threat, its prediction capabilities become instinctive. As a result, any kind of malware, known and new, first-seen malware, zero-days, ransomware and APT attacks from any kind are predicted and prevented in zero-time with unmatched accuracy and speed anywhere in the enterprise – Network, endpoint, Mobile – enabling multi-layered protection. To learn more, visit: https://www.deepinstinct.com.
Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.
Deep Instinct is ranked 26th in Endpoint Protection (EPP) for Business with 5 reviews while Symantec End-User Endpoint Security is ranked 3rd in Endpoint Protection (EPP) for Business with 40 reviews. Deep Instinct is rated 7.6, while Symantec End-User Endpoint Security is rated 7.4. The top reviewer of Deep Instinct writes "A great threat-prevention solution that is light, simple to use, and easy to deploy and administer". On the other hand, the top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". Deep Instinct is most compared with Microsoft Defender Antivirus, CylancePROTECT, CrowdStrike Falcon, SentinelOne and Fortinet FortiEDR, whereas Symantec End-User Endpoint Security is most compared with Microsoft Defender Antivirus, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, Kaspersky Endpoint Security and Symantec Data Center Security. See our Deep Instinct vs. Symantec End-User Endpoint Security report.
See our list of best Endpoint Protection (EPP) for Business vendors.
We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.