Anonymous UserSupport Engineer at a media company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It is much more scalable and flexible than everything else in the market."
"It's the leader in backup and archiving."
"It's very stable."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"One of the features I find most valuable, is the good technical support."
"The speed and the ease of the initial setup are both good. It is not complex."
"The solution is very scalable."
"Installing this solution is very simple and takes perhaps five or ten minutes."
"If you use the NetBackup Appliance you do not need to have separate media servers and hardware. You can configure the same storage as a media server and master server as well as a storage port. This helps to reduce the hardware costs of the media server."
"The most valuable feature of this solution is that it can be used in many different kinds of systems."
"The intelligent policies feature is used in order to protect the VMware infrastructure. One of the things that makes a big difference for our company is the usage of these intelligence policies. The system automatically provides extra protection for any VMware server application or service. From a backup administrator's point of view, this is what we call peace of mind. It reduces the workload and therefore reduces resources needed from the company."
"They are a large company with good best practices, and they give good support."
"We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
"Compared to a homemade installation, this appliance is very stable."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"The interface and documentation need to improve."
"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"They could simplify the process of installing, and provide more space for data during the process."
"I would like the ability to recover a single folder within the backup of a virtual machine."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
"Technical support for this solution needs to be improved."
"The only drawback for NetBackup, and of course for Veritas, is that they have stuck to the same environment and to the same UI - User Interface. This needs to be improved in future releases. It needs to be more dynamic."
"I would like to see a product that requires less expertise to manage it."
"They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear."
"The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot."
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
"The price could perhaps be lower as well."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"The licensing costs for this solution are very high."
"The licensing costs are approximately 150,00 Saudi Riyals."
"The price of this solution is very high compared to other solutions."
"It costs more to license support for this solution, compared to others."
"Appliances do not come cheaply."
"Overall, Veritas is a good solution; the problem is the cost."
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"The licenses are purchased on appliances with the capacity they require."
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Dell EMC ProtectPoint is ranked 45th in Backup and Recovery Software with 2 reviews while Veritas NetBackup Appliance is ranked 16th in Backup and Recovery Software with 21 reviews. Dell EMC ProtectPoint is rated 7.6, while Veritas NetBackup Appliance is rated 8.2. The top reviewer of Dell EMC ProtectPoint writes "The programs are excellent and the technical support is very good". On the other hand, the top reviewer of Veritas NetBackup Appliance writes "Reduces the workload and therefore reduces resources needed from the company". Dell EMC ProtectPoint is most compared with Dell EMC NetWorker, Dell EMC PowerProtect Data Manager, Zerto, Quest Rapid Recovery and Rubrik, whereas Veritas NetBackup Appliance is most compared with Dell EMC Data Domain Boost, Dell EMC PowerProtect DD (Data Domain), HPE StoreOnce, Dell EMC Integrated Data Protection Appliance and Veritas Backup Exec. See our Dell EMC ProtectPoint vs. Veritas NetBackup Appliance report.
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