Will KnudsenNetwork Engineer at Rosnet
Anonymous UserCloud Practice at a tech services company
Steve LowreyInformation Technology Director at Fairview Schools
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Integration with Active Directory and the Azure platform make it a complete solution."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The Veeam Agent for Microsoft Windows is easy to use and performing a recovery is easy to do."
"The most valuable feature is the ease of use."
"This is a reliable system that supports Veeam backup and recovery for Windows."
"Veeam helps to create a stable environment with virtual servers."
"The initial setup is very straightforward."
"Veeam is very user-friendly and intuitive software."
"Solution provides good security."
"The solution is very affordable for small businesses."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers."
"If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do."
"There really are no cons. The product simply has to maintain development to keep up with changes in the operating system."
"The solution could use some updates to minor details omitted from current reporting."
"Interface could possibly be improved."
"I can't think of anything that may be missing."
"It fulfills our needs in terms of features. In terms of improvements, they can maybe improve its documentation."
"In the next release, I would like to see it easier to implement."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"The pricing is good."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"The pricing model is based on CPU and must be declared as Microsoft or VMware licensing."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
"We have a license package."
"The solution is inexpensive, more so than other products."
Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.
Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.
Druva Phoenix delivers data availability and governance for enterprise infrastructure with a unique cloud-first approach - combining high-performance, scalable backup, DR, archival and analytics to simplify data protection, improve visibility and dramatically reduce the risk, cost and effort of managing today’s complex information environment.
Veeam Agent for Microsoft Windows is a simple backup agent that’s designed to ensure the Availability of your Windows‑based servers and workstations, both on‑premises and in the public cloud. The built‑in integration of Veeam Agent for Microsoft Windows with Veeam Backup & Replication allows you to leverage your on‑premises Veeam backup repositories or your Cloud Connect provider to get your on‑premises backups off‑site.
Druva Phoenix is ranked 15th in Cloud Backup with 2 reviews while Veeam Agent for Microsoft Windows is ranked 9th in Cloud Backup with 11 reviews. Druva Phoenix is rated 8.6, while Veeam Agent for Microsoft Windows is rated 8.6. The top reviewer of Druva Phoenix writes "Fast solution that has enabled us to become 30% more productive ". On the other hand, the top reviewer of Veeam Agent for Microsoft Windows writes "Flexible and stable with good technical support". Druva Phoenix is most compared with Druva inSync, Cohesity DataProtect, Azure Backup, Veeam Cloud Connect and Zerto, whereas Veeam Agent for Microsoft Windows is most compared with Veeam Backup & Replication, Acronis Backup, Rubrik, IBM Spectrum Protect and N-able Backup. See our Druva Phoenix vs. Veeam Agent for Microsoft Windows report.
See our list of best Cloud Backup vendors.
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