Please share with the community what you think needs improvement with Veeam Agent for Microsoft Windows.
What are its weaknesses? What would you like to see changed in a future version?
It is not always easy to update this solution to the newer version, so the update process needs to be improved. It can be a pain. In the network discovery, we still have to use the agents for some machines.
The solution needs continuous data protection; something that allows for continuity. If one site is failing, the other site can come up so everything keeps going. The data protection should be continuous rather than schedule-based. The predictability of the solution needs improvement. Sometimes, if it's doing something at the back end, it may go slow. Today, the backup completion took four hours, but sometimes it can do the backup in 30 minutes or an hour. With solutions like NetBackup, I can predict to a much higher degree of certainty how long something will take to complete. The user interface is good, but occasionally the change rate of the visible information is a bit slow and provides the wrong guidance. For example, the visible bandwidth might refresh only after five minutes, so sometimes you're looking at incorrect details because the refresh hasn't happened yet.
I've found a lot of difficulties on the initial setup and especially in terms of credentials. We really need a Window OS and local admin account. It doesn't like the domain admin account. it's a primary permission issue.
An area that this solution could be improved would be with the licensing.
Generally, I think it is a good product and there is not so much to add. There are a few places where it can be improved. One place where the product can be improved is the update time. Updating sometimes gives us a problem by taking too long or causing other problems. It's not as straightforward as it should be. I would like to have an app for connecting with my mobile and my laptop. It would be nice if I can just look at it with a mobile device from home and more than one way to connect so I would not have to always use one device.
I would like to see a more user-friendly installation process and better technical support. The troubleshooting for Windows needs to improve.
This solution has many issues with the VSS (Volume Snapshot Service) when working with the Hyper-V solution. They are related to networking and a need to restart the host. The stability of this solution needs to be improved. We used it with windows server 2012 R2 and we faced many problems related to the VSS service, the backup failed due to some issues with the VSS service and the solution was to restart not the service but the host totally to back again in full function. it was very bad situation especially we are talking about Hyper-V host with many production machines. Honestly, i ca't be sure that the reason in veeam, may be in the window.
So far, the solution has been working very well for us. Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution.
If I'm trying to locate an item to restore from one of the backups, I would appreciate the ability to perform a global search on the catalog. This includes all backups from the entire infrastructure. I would like to have more flexibility in terms of reporting details about the backup. Specifically, I would like to get it from the whole infrastructure, instead of each one of the jobs.
The problems with this solution are generally tied to the Windows environment. I would like to have a more automated installation process.