We performed a comparison between Cisco Duo and Symantec Advanced Authentication based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"The two-factor login is great. I receive a message and just have to press okay."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"Rules on Risk Authentication are very good."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"One of the most valuable aspects is its remarkable stability."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"They could just continue to add more integrations."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
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Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Symantec Advanced Authentication is ranked 19th in Authentication Systems with 9 reviews. Cisco Duo is rated 8.8, while Symantec Advanced Authentication is rated 7.8. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Symantec Advanced Authentication writes "Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options ". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Symantec Advanced Authentication is most compared with OneSpan DIGIPASS, Thales Authenticators and Symantec VIP Access Manager.
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