We compared eSentire and Expel Workbench based on our user reviews across 4 parameters. After reading all of the collected data, you can find our conclusion below.
Overall, eSentire is praised for its threat detection capabilities, proactive monitoring, and incident response, with users requesting improvements in customer support and customization options. Expel Workbench is commended for its user-friendly interface, automated response capabilities, and customizable alerts, with users suggesting improvements in the UI, reporting features, and integration with other platforms.
Features: eSentire excels in threat detection and proactive security monitoring, offering customizable alerts and streamlined incident response. Expel Workbench stands out with its user-friendly interface, real-time visibility, and automated response capabilities, enhancing incident management and threat detection accuracy.
Pricing and ROI: eSentire is known for its transparent pricing and reasonable setup costs, with flexible licensing options. Expel Workbench is praised for its good value and straightforward setup process, offering flexible licensing options as well. eSentire's ROI revolves around enhanced cybersecurity protection and peace of mind through outsourced security monitoring. Expel Workbench's ROI focuses on improved security operations, efficiency, and user-friendly integration.
Room for Improvement: eSentire users request enhanced customer support, more customization options, an intuitive interface, and competitive pricing. Expel Workbench users seek improved UI, comprehensive reporting, better integration, and faster customer support response times.
Deployment and customer support: eSentire is efficient and quick for MSPs, while Expel Workbench is praised for its user-friendly interface and excellent customer support, making it a smooth and easy implementation. eSentire's customer service includes a technical account manager. Expel Workbench is known for its responsive, knowledgeable, and helpful support team.
The summary above is based on interviews we conducted recently with eSentire and Expel Workbench users. To access the review's full transcripts, download our report.
Earn 20 points
eSentire is ranked 24th in Managed Detection and Response (MDR) with 2 reviews while Expel Workbench is ranked 28th in Managed Detection and Response (MDR). eSentire is rated 7.6, while Expel Workbench is rated 0.0. The top reviewer of eSentire writes "A solid product for security, but the MSP program should be simpler". On the other hand, eSentire is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR and Red Canary MDR, whereas Expel Workbench is most compared with Red Canary MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and ReliaQuest GreyMatter.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.