"The reporting we have is very intuitive and provides good insight into the results when we send out a mass notification."
"Everbridge is a dynamic tool that integrates well with our other systems. We can trigger messages from one platform to multiple places. The messages are sent to campus TVs and our website. We've been able to connect it through a lot of different options."
"One of the most valuable features is that we can select specific users to whom we want to message by area. We can draw on the map within the interface and send a message to all our subscribers within that area, ensuring relevant and targeted alerting. This prevents us from disturbing all of our subscribers with messages that aren't relevant to them."
"From research into competing products, there are no products on the market that appear to be decidedly better."
"Most recently, the ability to pull from white pages and yellow pages is valuable. It used to be that we were using the system and people had to sign up to be included in it, and just last year, we were given the option to pull from white pages and yellow pages, which broadens our audience considerably."
"We like the simulation mode, a relatively new feature for Everbridge. It allows our users to practice sending out alerts, which is especially useful for new users transitioning to the platform, and was only possible after this feature was added. If we can't practice regularly, we'll be more nervous in an emergency which increases the chance of mistakes, and we need to be ready to send out those alerts."
"The most valuable features are the ease of use and the ability to set up templates for similar events, which helps streamline and makes it faster to get the message out, especially during a crisis."
"SAME and polygonal geographic targeting allow for localized mass notification which reduces communication volume."
"It allows for a systematic and uniform method of alerting personnel in every location."
"The placeholder dropdowns for message templates are useful."
"The way Everbridge has set up permissions is somewhat tricky. Administrator-level permissions could be more intuitive. It could be easier to give people the specific permissions you want them to have."
"You can manage the structure of the groups in two different ways, and I'd like to see some consolidation. They have something called "groups" and another called "rules." You can achieve your objective with either, but it's somewhat redundant."
"Everbridge can send out conference bridge meetings, but as nobody uses conference calls anymore, we would love to be able to generate Zoom links through the solution. That would be extremely helpful."
"Everbridge has a huge amount of documentation, which is great. I think they've done a wonderful job on that. However, it can be difficult to sort through all of that to find what you need."
"When using the simulation mode, the capacity to send an email or text message to a small test group would be good, so those practicing with the solution can see what notifications look like on the user end."
"Regarding improvement, it could be clearer around selecting groups of users to notify; it could be more intuitive to pick who we want to send messages to."
"If the user could personalize their dashboard a little bit more, that would be helpful."
"The product is lacking in the area of language support."
"The user interface is too complicated and aspects that should be offered, such as email subject line editing, are not."
"Conference calling requires a complicated syntax formula."
Earn 20 points
Everbridge Mass Notification is ranked 1st in Mass Notification Software with 14 reviews while OnSolve Platform for Critical Event Management is ranked 2nd in Mass Notification Software. Everbridge Mass Notification is rated 9.0, while OnSolve Platform for Critical Event Management is rated 6.0. The top reviewer of Everbridge Mass Notification writes "We can pre-write templates, save them, and reuse them over and over". On the other hand, the top reviewer of OnSolve Platform for Critical Event Management writes "Allows for a systematic and uniform method of alerting personnel in every location, but the user interface is too complicated". Everbridge Mass Notification is most compared with AlertMedia, InformaCast, Alertus Mass Notification and Rave Alert, whereas OnSolve Platform for Critical Event Management is most compared with Everbridge IT Alerting, AlertMedia, PagerDuty Operations Cloud, Rave Alert and xMatters .
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