Evolve IP Unified Contact Center vs. Verint Workforce Engagement Cloud Comparison

15 views|5 comparisons

1,449 views|1,131 comparisons

Ranking
14th out of 16 in Workforce Engagement Management Views 15 Comparisons 5 Reviews 0 Average Words per Review 0 Rating N/A	3rd out of 16 in Workforce Engagement Management Views 1,449 Comparisons 1,131 Reviews 0 Average Words per Review 0 Rating N/A

Popular Comparisons
See more Evolve IP Unified Contact Center competitors » + Add more products to compare	NICE Workforce Optimization vs. Verint Workforce Engagement Cloud Compared 35% of the time. NICE Interaction Analytics vs. Verint Workforce Engagement Cloud Compared 17% of the time. Calabrio WFM, Calabrio Workforce Management vs. Verint Workforce Engagement Cloud Compared 14% of the time. Genesys Cloud vs. Verint Workforce Engagement Cloud Compared 12% of the time. CallMiner Eureka vs. Verint Workforce Engagement Cloud Compared 10% of the time. See more Verint Workforce Engagement Cloud competitors » + Add more products to compare
Also Known As
Evolve Unified Contact Center	Impact 360, Verint Engagement Management
Learn
Evolve IP	Verint
Overview
Demand for cloud contact centers continues to rise and organizations are demanding more sophisticated solutions from service providers. Historically, Contact Center as a Service (CCaaS) solutions were designed to be delivered over the existing PBX. This empowered contact center leadership to embrace CCaaS due to its quick delivery and its ability to offer advanced features without the necessity of a massive IT project or capital expenditure. In this “Overlay” delivery model, customers retain their PBX (onpremises or otherwise) and “lay” a CCaaS solution “over” top of that PBX. Operating in this Overlay scenario became common in the marketplace but customers no longer want the pitfalls and gotchas inherent to the CCaaS overlay delivery model.	Gives an overview of employee performance with comparisons to target metrics, past performance, and peer performance.
Offer
Learn more about Evolve IP Unified Contact Center Learn More	Learn more about Verint Workforce Engagement Cloud Learn More
Sample Customers
BP Business Solutions, Ogletree	New York Life, Elavon, VSP Vision Care
Top Industries
No Data Available	VISITORS READING REVIEWS Computer Software Company29% Insurance Company16% Comms Service Provider11% Financial Services Firm6%

Evolve IP Unified Contact Center is ranked 14th in Workforce Engagement Management while Verint Workforce Engagement Cloud is ranked 3rd in Workforce Engagement Management. Evolve IP Unified Contact Center is rated 0.0, while Verint Workforce Engagement Cloud is rated 0.0. On the other hand, Evolve IP Unified Contact Center is most compared with , whereas Verint Workforce Engagement Cloud is most compared with NICE Workforce Optimization, NICE Interaction Analytics, Calabrio WFM, Calabrio Workforce Management, Genesys Cloud and CallMiner Eureka.

See our list of best Workforce Engagement Management vendors.

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Compare Evolve IP Unified Contact Center vs. Verint Workforce Engagement Cloud