Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their call centers in a matter of minutes. By virtue of being a cloud-based call center software, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 3000+ customers, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.
Freshcaller is ranked 9th in Contact Center Platforms while Siebel Contact Center is ranked 8th in Contact Center Platforms. Freshcaller is rated 0.0, while Siebel Contact Center is rated 0.0. On the other hand, Freshcaller is most compared with Amazon Connect, whereas Siebel Contact Center is most compared with Pega Robotic Process Automation and Oracle Service Cloud.
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