Compare Freshcaller vs. Siebel Contact Center

Cancel
You must select at least 2 products to compare!
Freshcaller Logo
140 views|102 comparisons
Siebel Contact Center Logo
138 views|117 comparisons
Ranking
9th
Views
140
Comparisons
102
Reviews
0
Average Words per Review
0
Rating
N/A
8th
Views
138
Comparisons
117
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Learn More
Overview

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their call centers in a matter of minutes. By virtue of being a cloud-based call center software, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 3000+ customers, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.
Offer
Learn more about Freshcaller
Learn more about Siebel Contact Center
Sample Customers
Untappd, Travix,The Dutch label Shop,Blyss, Loupen
Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT

Freshcaller is ranked 9th in Contact Center Platforms while Siebel Contact Center is ranked 8th in Contact Center Platforms. Freshcaller is rated 0.0, while Siebel Contact Center is rated 0.0. On the other hand, Freshcaller is most compared with Amazon Connect, whereas Siebel Contact Center is most compared with Pega Robotic Process Automation and Oracle Service Cloud.

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.