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Serviceaide Luma vs goMoxie comparison

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goMoxie Logo

goMoxie

32 views|27 comparisons
Serviceaide Logo

Serviceaide Luma

19 views|2 comparisons
Buyer's Guide
Live Chat
March 2024
Executive Summary

We performed a comparison between goMoxie and Serviceaide Luma based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat.
To learn more, read our detailed Live Chat Report (Updated: March 2024).
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768,740 professionals have used our research since 2012.
Ranking
10th
out of 23 in Live Chat
Views
32
Comparisons
27
Reviews
0
Average Words per Review
0
Rating
N/A
20th
out of 23 in Live Chat
Views
19
Comparisons
2
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Live Chat
March 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.
Comparisons
Also Known As
Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
Luma
Learn More
goMoxie
Serviceaide
Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

Luma is a Virtual Agent that provides better service experiences by providing customers with an intelligent, natural language conversational approach to Service Management. ... a conversational interface that guides users to actionable requests and improved self-service.

Sample Customers
Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
ipc, BOSTON FINANCIAL, CloudSmartz, FUJITSU, OnStar
Buyer's Guide
Live Chat
March 2024
Download Free Report
Find out what your peers are saying about 3CX, CafeX Communications, LiveChat and others in Live Chat. Updated: March 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.

goMoxie is ranked 10th in Live Chat while Serviceaide Luma is ranked 20th in Live Chat. goMoxie is rated 0.0, while Serviceaide Luma is rated 0.0. On the other hand, goMoxie is most compared with Adobe Experience Manager, whereas Serviceaide Luma is most compared with .

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.